Assistant Manager, Operational Risk Management at NCBA Group

Job Purpose Statement

Responsible for implementation of risk and compliance frameworks, take charge of risk identification, assessment and mitigation strategies. Ensuring these aspects are embedded into the operations of the Bank in consultation with the Head, Operational Risk Management. 

Performing independent reviews on compliance with the bank’s laid policies and procedures assess adequacy of risk management controls, observance of regulatory requirements and highlight exceptions or violations. 

Key Accountabilities (Duties and Responsibilities) 

Perspective 

% Weighting  (to add up to 100%) 

Output 

Financial 10% 

• Responsible for supporting the achievement of profitability of the Bank through management/ cost savings of set departmental budgets 

Internal business processes 80% 

• Implement and embed the Operational Risk Policy and processes for defining, assessing, measuring, monitoring and reporting operational risks for the various business and support areas in consultation with supervisor 
• Maintain and monitor an Operational Loss Database to monitor operational losses and their respective root causes.  
• In consultation with supervisor, develop and implement an extensive staff training plan and awareness program to promote a strong culture of sound risk management and compliance within shared services and subsidiaries. 
• Identify and document critical business risks, processes, and controls to be assessed in collaboration with business unit management within the shared services and subsidiaries. 
• Actively collaborate with the “first line of defense” (business areas) e.g. for risk identification and analysis, to create risk metrics and in designing mitigation solutions. In addition, define “key” risk metrics for operational risk within the Business and Support functions. 
• Create senior management reports and summaries presenting metric and dashboards to highlight key operational risk issues, trends and potential impacts. Ensure reports adhere to requirements of operational Risk policy. 
• Coordinating the implementation of Risk & Control Self-Assessment (RCSA) framework, Key Risk Indicators (KRIs) and tools across the various Business and Support units. Participate in various business projects  and contribute to their success as may be assigned by the supervisor. Play an active guidance role on Operational Risk matters in products, projects or developments. Carry out a risk review of new key projects and products. 

Customer 5% 

• Drive customer satisfaction through adherence of set SLAs and issuing stakeholders timely feedback 

Learning and growth 5% 

• Responsible for delivering the performance objectives set and managing his/her own learning and direct reports 
• Development to build capacity and avail him/herself for coaching and training opportunities.     
• Ensure optimal utilization of risk resources.  
• Implement a succession plan for the sub-unit 

Job Specifications

Academic: 

• A University graduate. 

Professional: 

• A risk related professional qualification  
• CPA (K), ACCA qualifications is an added advantage 

Desired work experience:  

• At least 6 years working experience in banking environment, with sound exposure to Bank Operations, Regulatory and Compliance requirements. 
• At least 4 years’ working experience in Enterprise Risk environment and execution in Operational Risk