Business Development Analyst at CTG Global

Role objectives    

• Market Research, Analysis & Reporting
• Research and map humanitarian and development markets to identify opportunities and potential clients.
• Support market and competitor analysis, trend tracking, and basic data interpretation.
• Conduct Excel analytics (pivot tables, charts, data cleaning) and assist with dashboards for the BD and Sales activities.
• Client Prospection & CRM Management
• Support client prospection and monitor platforms for RFPs/RFQs.
• Maintain and update CRM records, ensuring data accuracy and reporting support.
• Assist in preparing sales pitch presentations, client briefs, and background research.
• Business Development Support
• Assist with lead generation and scheduling meetings with clients (existent/prospective) for BD team.
• Support client engagements through follow-up actions, and admin support.
• Help prepare documentation for BD and bid submissions.
• Sales & BD Administration
• Track BD KPIs, pipeline activity, and client engagement metrics.
• Coordinate with BD, Bidding and Communications teams for information and tasks
• Diversification & Internal Support
• Conduct research on new market segments and diversification areas.
• Assist with progress trackers and simple reports.
• Coordinate information for marketing materials with the communications team
• Project reporting    
• This role reports to the Chief Business Development Officer

Key competencies    

Education & Experience

• Master’s degree in Business, Marketing, Economics, International Relations, Data Analytics, or a related field.
• 3–5 years of experience in business development support, market research, CRM management, or sales operations.
• Experience or exposure to the humanitarian or development sector is a plus.

Technical Skills

• Proficiency with CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot, or similar).
• Strong Excel capabilities (pivot tables, lookups, charts, and basic data analysis).
• Familiarity with Power BI or other data visualisation tools is an advantage.
• Strong research, information-gathering, and data interpretation skills.