Change Management Officer at Advans Ghana Savings & Loans

The AIR+ Program is an important overall digital transformation program of Advans Group, involving a new IT strategy and major changes in Infrastructure, Workspace, Security & Mobility and Solutions (including a new Central Banking Software) The overall program is supervised by the Group Transformation Team It is conducted by the Central Program management of Advans Group, composed mainly of Group Program Managers specialised in each area
Reporting to the CEO, you will support the implementation of the Change Management Plan of the Air+ Program in Advans Ghana, in close collaboration with the dedicated teams, at the headquarter in Paris and in Ghana Your main missions will be: 

• Analyze and identify the program’s change impacts on staff, processes, and systems
• Define the local change management plan in coordination with the central change team
• Execute the local change management plan based on the 4 pillars: communication, training, documentation and follow-up post-go live:
•  Liaise with the local communication expert to define and execute the local communication plan, based on the central communication plan
•  Liaise with the local training manager to define and execute the local training plan Create training materials with the inputs of business experts and training manager Organize logistics for training sessions
•  Ensure that the normative documentation related to the program is properly documented and updated
•  Define a follow-up strategy post-go live in coordination with the central change team
• Collect local change assessment results and issues of the project
• Maintain constant communication with the central change team for coordination purposes

What kind of profile are we looking for?

• You hold a Master’s degree and you are interested in the microfinance sector and Advans’ missions You have:
• Minimum 2 years’ experience including internships, especially in project management with a digital component
• Experience in Change management and/or in Communication
• Experience in training; setting up, organising, conducting training sessions, facilitating workshops…
• A good level in English and French
• Good organization and communication skills and ability to be proactive and autonomous
• Ability to lead and coordinate, with team spirit