Chief Manager – Nairobi Customs Stations at Kenya Revenue Authority (KRA)

 Job Summary

The jobholder shall be responsible for coordination and administration of policies and strategies at Nairobi Customs Stations (NCS) to mobilize revenue and foster compliance with Customs laws, regulations and other relevant legislation.

Duties and responsibilities

• Formulate strategies and plans for the development and implementation of revenue programmes to effectively manage operations at Nairobi Customs Stations. 
• Oversee implementation of trade facilitation initiatives to ensure compliance with Port Charter commitments.
• Oversee management of the Customs activities within the Section to enhance port efficiency in cargo clearance and arbitrate disputes with taxpayers arising during the cargo clearance process.
• Coordinate review of the Customs laws and other Acts to identify areas of annual budget proposals for National and East African Community (EAC) legislative amendments.
• Establish and maintain liaison and working relationships with Government Agencies, Departments, Partner States and other stakeholders to enhance the effectiveness of the Section operations.
• Oversee implementation of stock management initiatives to support the Customs Public Auction and approve customs warehouse rent waiver requests within the allowed approval limits, and coordinate escalation of cases exceeding allowed limits for approval.
• Oversee raising and confirmation functions in the offence management process within the system.
• Oversee management of bonded facilities and stock reconciliation to confirm sufficiency of executed bonds.
• Oversee the management of Export Processing Zone (EPZ), Manufacture Under Bond (MUB) and Special Economic Zone (SEZ) within the operational areas to ensure compliance with Customs laws and other legislation.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in business, Finance, Law, Social Sciences or related fields from a recognized institution.
• A Master’s degree in a relevant field from a recognized institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Customs Administration training from a recognized institution
• Membership of a relevant professional body will be an added advantage.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in new emerging businesses and the digital economy and Knowledge in Customs legislation, compliance, Customs policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity