Chief Manager – Passenger Clearance at Kenya Revenue Authority (KRA)

 Job Summary

The jobholder shall be responsible for the coordination and administration of policies/strategies to mobilize revenue from passenger and baggage clearance within airports while ensuring border/airport security.

Duties and responsibilities

• Oversee customs operations at airport terminals (International Arrivals, Departures, Transit, Manifesting, Air Passenger Service Charge (APSC) to ensure the Departmental objectives are met
• Formulate policies, strategies and procedures for revenue mobilization arising from passenger and baggage clearance while ensuring the Authority’s strategic border security objectives are met.
• Oversee efficient operations in passengers and baggage clearance while implementing controls on prohibitions and restrictions as outlined in the Customs Laws.
• Oversee the execution of formalities for clearance of aircraft and passengers, goods and mail as per International Civil Aviation Organization (ICAO) Annex 9 regulations.
• Oversee implementation of border control and security functions as per approved regulations and statutes.
• Develop and maintain intelligence & risk profiles, work plans, processes and procedures for effective airport border control operations.
• Coordinate review of the Customs laws and other Acts to identify areas of annual budget proposals for National and East African Community (EAC) legislative amendments.
• Establish and maintain liaison and working relationships with Government Agencies, Departments, Partner States and other stakeholders to enhance the effectiveness of the Section operations.
• Oversee the collection of Air Passenger Service Charge (APSC) on flights processed at the airports.
• Collect and facilitate implementation of actionable intelligence activities within the region and report as appropriate.
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in business, Finance, Law, Social Sciences or related fields from a recognized institution.
• A Master’s degree in a relevant field from a recognized institution will be an added advantage.
• Minimum of 7 years relevant work experience with at least 3 years in a middle-level management role.
• Leadership Course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
• Successfully completed Customs Administration training from a recognized institution.
• Membership of a relevant professional body will be an added advantage.

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Strong business acumen, including expertise in new emerging businesses and the digital economy and Knowledge in Customs legislation, compliance, Customs policy and governance.
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity