Commercial & Relations Manager at Fargo Courier

Job Purpose:

• The holder of this position will be responsible for keeping relations with clients assigned, provide processes efficiency & profitability of the Business Unit and on boarding new accounts in Freight Forwarding & Contract Logistics

Primary Responsibilities

• Ensure timely & accurate billing
• Ensure healthy cash flows and debt collection
• Reduce credit notes issued against billed invoices.
• Drive Customer Satisfaction Levels
• Achieve Green rating on the shop network KPIs.
• Lead business growth
• Manage adherence to client's service level agreement
• Prepare accurate and reliable reports & records
• Create safety awareness within the site
• Full implementation of security procedures in place Lead compliance with the existing SOPs
• Understanding and respect to safety procedures
• Lead successful implementation of 5s
• Ensure timely submission of quality and accurate report

Minimum Requirements, Skills, Experience and Attributes

• Bachelors in Freight Forwarding & Supply Chain Management or Diploma in Freight Forwarding & Supply
• Chain Management with compensating work experience
• 8-10 years' experience as a logistics professional
• Able to work under minimum supervision
• The ability to explain complex information clearly and simply
• Good sales and negotiation skills
• An interest in financial products and markets
• Good arithmetic and computer skills.
• Plenty of drive, initiative and motivation.
• Demonstrated ability to influence and work with cross-functional teams.
• Ability to write routine reports, letters and documents
• Strong verbal and written communication, interpersonal and customer service skills
• Ability to set priorities, meet deadlines and multi-task with minimal supervision.
• Strong interpersonal, organizational, and team skills