Communication Manager at Deloitte

The Communications Manager will be responsible for leading the programmes communications activities. As directed by the Chief of Party or their designee, the Communications Manager shall perform, oversee, and support the performance of the following specific tasks:

Position Responsibilities

• Assist in sponsoring program’s goals through participating in the overall development and execution of WAEP strategy
• Support creation and execution of all Work Plan activities and Program Outcomes
• Communicate with a team of long-term and short-term consultants and subcontractors working under Program Outcomes
• Lead creation and implementation of USAID WAEP Communications Strategy, which will include the following tasks:o   Manage and coordinate the day to day activities of the Communications Team (Communications Specialist and Quality Assurance & Communications Consultant)

  Develop a set of templates, guidelines and protocols for communication and coordination with counterpart organizations (governments, utilities, regulatory agencies, financial institutions and companies benefiting from WAEP activities) as well as between international donor organizations

  Lead the review and edit of all major deliverables in various publication forms for readability, spelling, grammar, accuracy, punctuation, consistency and logic

  Interface with USAID/Ghana, USAID/West Africa, and other USAID regional mission communication staffs to ensure all communications and published materials meet USAID and USG standards

  Work with beneficiaries and donor organizations to expand audience of Program deliverables

  Create marketing and event materials for USAID WAEP events, trainings, and public appearances

• Oversee the Communications Specialist to:

  Support in the drafting and development of all content for internal and external communications including virtual spaces

  Develop and oversee the communications calendar to ensure timely execution of the program

  Assist in increasing WAEP social media presence by creating and sending content to USAID and Power Africa for publication on their social media sites

  Develop and update event calendar, and support in the execution of events across the region

  Develop and consolidate strong media ties to confirm widespread outreach to public and business partners across the region

  Promote the Power Africa / USAID brand as an exceptional care provider in media and print;

  Develop content for print, virtual, and broadcast media

  Produce and manage materials for social networking websites on behalf of WAEP

  Support all creative inputs on company’s communications and publications

  Host the WAEP LinkedIn page and update content regularly

  Assist with taking meeting minutes, and transcribing meeting notes and handwritten notes from hard copy into electronic format

• Oversee the Quality Assurance and Communications Consultant to:
• Ensure quality client contractual and reporting deliverables by reviewing Program deliverables to ensure messaging and reporting are clearly conveyed and reflect client sensitivities
• Lead the review, editing, and branding of all major contractual and technical deliverables in various publication forms for readability, spelling, grammar, accuracy, punctuation, consistency, and logic
• Support implementation of the Communications Strategy
• Work together with the Travel and Events Specialist to ensure that events and trainings are properly publicized, well-attended, exhibit appropriate and USAID-compliant marketing materials, and that schedules are coordinated to reduce scheduling conflicts
• Respond to direct requests from the COP, DCOP, PMO Lead, Technical Leads or Finance Manager, for ad-hoc assistance on a limited basis for tasks relevant to the position’s skill-set but outside of the positions specific tasks and responsibilities, so long as such requests do not interfere with direct responsibilities of the position.

Qualifications

Experience and Educational Requirement

• Possess minimum of Bachelor’s degree (B.Sc., B.A., B.Eng. /B.Tech. etc.) in communication, journalism, media studies and any other related field, a Master’s degree will be an added advantage
• Minimum of 6 years cognate experience in communications or a related field of work

Required Skills

• Knowledge of cultural and communication norms and expectations in most West African countries;
• Familiarity with Adobe Creative Suite or similar graphic design software will be an added advantage;
• Ability to quickly spot a “success story” to profile and individual or organization positively;
• Report writing abilities, knowledge of USAID requirements will be an added advantage;
• Exposure to and understanding of energy-related technical terminology preferred;
• Experience working with sub-contractors / partners / grantees in communication related matters;
• Proactive individual with a positive attitude willing to work in team settings; and
• French language skills preferred.

Leadership / Behavioural Capabilities

• Living our Purpose – Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
• Influence – Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• Performance drive – Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
• Strategic direction – Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
• Talent development – Develops high-performing people and teams through challenging and meaningful opportunities
• Competitive Edge – Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement
• Inspirational Leadership – Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others

Additional Information

What Impact Will You Make?

• Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

How You Will Grow

• At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre. https://deloitte.zoomforth.com/du