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MTN is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: MTN. As of 30 June 2013, MTN recorded 201.5 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote dIvoire, Cy...
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Reports to: Manager, Enterprise Segment and Product Development
Job Summary:
Support in the management of existing and new products and services within the segment portfolio and undertake product performance appraisals regularly to ensure positive revenue generation and product health towards the reduction of churn and the growth of the commercial segment.
Job Context
Dynamic and highly competitive telecommunication & ICT industry
Multi regulated environment
Environmental, social and governance prioritized
Evolving Telco with a focus on digital & enterprise
Partnerships at the core of industry plans
Regionalized structure
Brand Reputation
Performance driven environment
Diverse cultural environment
Key Tasks:
Develop the relevant and targeted marketing strategies for the market segments (Public/Government sector & SME, LCA/MNC/ Fixed, Digital etc) to support sales and position MTN Business as a leader in the ICT space
Segment based product development
Developing products based on new innovation that adapt the use of existing and new technologies
Bundling and developing segmented niche offers
Appropriate adherence to required PPPs
Ability to handle product related financial KPIs (effective pricing, business cases etc)
Generation of promotions & market stimulation to generate incremental revenues
Churn and growth management
Segment performance reporting
Database management for product related activates (PCDs, TCFs, UATs , research and assessment reports and all other product and marketing collateral) within the division
Coordinate with Marketing and other relevant departments in developing and executing effective Go to Market strategies
Monitor and report on promotional campaign effectiveness and ROI.
Product lifecycle management
Application of data and insights in product development and GTM process
Training and product knowledge sharing within the division and the entire organisation
Education
Minimum of a bachelor’s degree in Commerce/ Marketing/ Computer Science/ Engineering or equivalent Business qualification.
Experience
Minimum of 3 years’ hands-on experience in a similar role in the Telecoms Industry.
Professional/Technical competencies
Product Development
Natural relationship builder
Stakeholder engagement
In depth knowledge of the market and industry
Knowledge of the segments within the enterprise space
Understanding of technology and services
Knowledge of standard policies, practices, and procedures
Innovative and robust in thinking
Commercial Acumen
Competencies
Must live the MTN Values of
Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion, COS
Must exhibit the MTN Vital Behaviors of
Complete Candor, Complete Accountability, Active Collaboration & Get it done.
Qualified applicants should indicate vacancy number Ref no as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.
2. Interested and qualified applicants should send their Curriculum Vitae by 24th May 2023 to: [email protected]
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