Corporate Communications & Brand Officer at Calltronix Contact & Training Centre

• The Corporate Communications & Brand Officer is responsible for developing and maintaining the company’s public image, visual identity, and internal brand culture.
• Reporting to the HR Manager, this role supports both internal and external communication efforts, while ensuring all brand and design work aligns with the company’s vision, values, and strategic goals.

Key Responsibilities:

• Corporate Communications & Public Relations
• Develop and implement internal communication strategies to support employee engagement and culture building.
• Prepare and manage corporate messaging, including newsletters, announcements, and press releases.
• Support HR in organizing employee-focused campaigns and events.
• Build and maintain media relations and act as a liaison with external communication partners when needed.
• Branding & Identity Management
• Develop, update, and enforce brand guidelines across departments.
• Ensure consistent and professional use of the company’s identity (logos, taglines, colors, tone).
• Work closely with HR and other departments to integrate brand values into internal programs and materials (e.g., onboarding kits, internal signage).
• Graphic Design
• Create visually compelling materials including posters, reports, brochures, presentations, and social media content.
• Provide design support for HR campaigns (e.g. wellness week, training, performance recognition).
• Coordinate printing and production of branded materials with vendors.
• Digital & Social Media Support
• Assist with corporate social media content planning and visual asset creation.
• Support website content updates and layout improvements in collaboration with relevant teams.

Key Qualifications:

• Bachelor’s degree in Communication, Public Relations, Graphic Design, Marketing, or a related field.
• Minimum of 2–3 years of experience in a similar role, preferably in a corporate or professional services environment.
• Understanding of Graphic designing.
• Strong understanding of brand communication and visual storytelling.
• Exceptional writing, editing, and interpersonal communication skills.

Technical Skills:

• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Comfortable using Canva, PowerPoint, and basic video editing tools
• Familiarity with digital platforms (e.g., email marketing, intranet, LinkedIn)

Behavioral Competencies:

• High attention to detail and creative problem-solving ability
• Strong organizational and time management skills
• Professional discretion and ability to handle sensitive communication
• Team-oriented, with the ability to collaborate across departments

Desirable (Added Advantage):

• PRSK membership or equivalent professional body
• Experience in internal brand engagement and culture campaigns
• Knowledge of Swahili for bilingual communication (if applicable)
• The position offers a gross monthly salary of Ksh. 50,000.