Deposit Mobilization Relationship Officer at Umba

We are actively seeking outstanding individuals who not only possess exceptional talent but also share our vision, determination, and sense of purpose. Join us in our endeavor to establish the best digital bank in Africa.
Key Responsibilities
Deposit Mobilization

• Develop and implement strategies to attract new depositors and retain existing clients.
• Achieve monthly and annual deposit mobilization targets as set by management.
• Promote UMBA’s savings, fixed deposit, and investment products to individuals, groups, SMEs, and institutions.

Client Relationship Management

• Build strong, lasting relationships with clients through proactive engagement andexcellent service.
• Conduct regular client visits, meetings, and financial education forums to increaseawareness of UMBA’s products.
• Act as the primary point of contact for key deposit clients and respond to queries in atimely manner.

Business Development and Marketing

• Identify and pursue new business opportunities within assigned territory/portfolio.
• Develop partnerships with SACCOs, Chamas, schools, churches, and corporates togenerate deposits.
• Organize and participate in marketing campaigns, community outreach programs, andproduct launches.

Compliance and Risk Management

• Ensure all deposit mobilization activities comply with UMBA Microfinance’s policies, CBK regulations, and AML/CFT requirements.
• Monitor client accounts to ensure adherence to KYC, due diligence, and anti-fraud standards.
• Prepare accurate reports on deposit mobilization performance, pipeline clients, andmarket intelligence.

Reporting and Performance Tracking

• Submit weekly, monthly, and quarterly reports on deposit mobilization activities and achievements.
• Track personal and branch targets, providing input to management on opportunities and challenges.

Qualifications and Experience

• Bachelor’s degree in business administration, Marketing, Finance, Banking, or a related field.
• Minimum of 3 years’ experience in deposit mobilization, relationship management, orbusiness development in a financial institution (microfinance, SACCO, or bank).
• Proven track record of meeting and exceeding sales/target goals.
• Familiarity with digital financial services and innovative savings products will be an added advantage.