DevOps Engineer at NCBA Group

Job Purpose Statement

The DevOps Engineer is responsible for defining and implementing the build, deployment, and monitoring of APIs using standards adopted by the bank. This role involves working within Agile development teams to automate deployment, monitoring, and infrastructure management in both cloud and on-premise environments. Key responsibilities include building and configuring delivery environments to support CI/CD tools, creating scripts to automate infrastructure tasks, and collaborating with development teams to establish automated CI/CD pipelines. The role also involves developing custom scripts to enhance system efficiency and reduce human intervention, evaluating application performance, and implementing solutions to address bottlenecks.

Key Accountabilities (Duties and Responsibilities)

Key Accountabilities:

• DevSecOps (40%)

  • Implement DevOps processes and pipelines for CI/CD.

• Software QA Processes (10%)

  • Design, develop, and improve Systems QA processes.

• Software Testing (10%)

  • Apply automated software testing standards to assist in product development.

• Governance (10%)

  • Adhere to internal policies and procedures for application development and management.

• Stakeholder Management (10%)

  • Manage relationships with technical platform owners and internal business owners.

• Continuous Improvement (20%)

  • Advise on technology improvements to maximize business objectives.

Job Specifications

Ideal Job Specifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field. A Master’s degree is an advantage.
• Experience: Minimum 2 years in IT systems development, with at least 2 years in software testing. Experience with Core Banking Software (preferably T24) and hands-on DevOps experience required.
• Technical Skills: Proficiency in automated test suites (Cucumber, Selenium, etc.), software development (Java, Kotlin, C++), and RDBMS (Oracle, MS SQL). Knowledge of Linux/Unix commands, SQL, and industry-standard formats/protocols (JMS, SOAP, REST).
• Certifications: ITIL, PRINCE2 preferred.

Key Responsibilities:

• Understand customer requirements and project KPIs.
• Implement development, testing, automation tools, and IT infrastructure.
• Manage stakeholders and external interfaces.
• Set up DevOps tools and infrastructure.
• Define and set development, test, release, update, and support processes.
• Review, verify, and validate software code.
• Troubleshoot and fix code bugs.
• Monitor processes and update/create new processes for improvement.
• Encourage and build automated processes.
• Deploy cybersecurity measures.
• Manage incident resolution and root cause analysis.
• Coordinate and communicate within the team and with customers.
• Select and deploy CI/CD tools.
• Strive for continuous improvement in CI/CD pipelines.
• Report progress to the line manager.

Behavioral Competencies:

• Interpersonal Skills: Relates well with executives, managers, technical teams, and customers.
• Commercial Acumen: Broad business knowledge and interest in market trends.
• Leadership & Communication: Communicates effectively with stakeholders.
• Innovation & Adaptability: Passionate about technology and innovation.
• Self-Driven & Results Oriented: Motivated and impactful in attracting and delighting customers.