Distributor Account Manager at Boost Ghana

Team: Sales & Marketing

Reports to: Head, Sales and Marketing

Your Role:

The purpose of your role is to support the Head of Sales & Marketing in executing our sales strategy to drive the growth, customer experience and profitability ambitions. You will do this by managing assigned partner portfolios, developing long-term, trusting relationships with our partners, developing new business from existing clients and actively seeking new sales opportunities. Your responsibilities will include:

• Acquire, onboard and train distributors and their retailers to the Boost platform, driving the penetration of Boost products in each instance.
• Develop a close relationship with each distributor through effective account management processes and routines to nurture and grow each distributor instance into a profitable and sustainable win-win partnership.
• Forecast, track and achieve weekly and monthly targets for acquisitions, transaction values, active retailers and revenues.
• Develop new business with existing partners and identify areas of improvement to deliver the most value.
• Rigorously manage your sales pipeline to achieve weekly, monthly and quarterly conversion targets.
• Identify and resolve partner challenges and requests. Escalate issues as needed and seek adequate resolution.
• Perform other duties that the Head of Sales and Marketing may assign.
• Continuously explore new opportunities to improve existing processes in line with the overall vision of Boost.

Values:

These values should strongly resonate with you and are the foundations of the company we will build together:

• Purpose-driven: You should be motivated by the potential for impact.
• Being real: You are always your honest, authentic self, through good times and bad.
• Tenacity: When faced with adversity, you relentlessly persevere until you find a solution.
• Compassion: You put yourself in the shoes of others to understand their challenges and take action to help them.
• Courage: You do not fear taking the road less travelled, going against the crowd, and making the hard decision.
• Well-Being: You take care of yourself mentally, emotionally, and physically to be the best that you can be.

Abilities:

To fit our culture and be successful in this role, you should possess these ways of thinking and behaving:

• Being exemplary and able to inspire confidence in others through the way you behave, work and talk;
• Being open-minded to learn new more effective ways of working and unlearn old ways;
• Ability to bring multiple innovative tools, methods, and thought processes to the team.
• An ability to continuously assess, prioritise, and complete tasks in a dynamic environment where speed of execution trumps perfection.
• A relentless pursuit to build for scale and a strong distaste for waste and inefficiency.
• A hypothesis-driven approach to continuously experiment, fail, learn, and discover new and better ways of doing things.
• Holding yourself and others accountable to a high standard of performance at all times.
• Being self-aware of your strengths and weaknesses, continuously seeking feedback and looking to learn and grow.
• Ability to communicate effectively - written and oral across the organization

Skills:

You should have a demonstrated track record:

• In account management, business development/sales in FMCG or B2B technology sales with a minimum of 5 years experience;
• Establishing relationships with key B2B key decision makers, writing proposals, delivering pitches, negotiating and closing deals;
• Maintaining a strong client orientation and service delivery approach, with the ability to influence and negotiate with internal and external stakeholders across all levels of seniority
• Being able to diagnose problems quickly and have foresight into potential issues.
• Managing multiple projects simultaneously with diverse stakeholders
• Customer centricity: being passionate about delivering compelling customer experience and value through design thinking and rapid prototyping
• Tech savviness and enthusiasm: skilled in and excited about the use of digital tools (mobile, internet, pc, apps, etc) to perform various tasks and gain efficiency.

Key Results:

• Supplier/distributor pipeline and conversions
• Pipeline management
• Reporting
• Platform activity - transaction value, active distributors, active retailers
• Revenue and profitability
• Product penetration
• Customer experience

Key Relationships:

• Head, Sales and Marketing
• Account Managers / Officers
• Products Team
• Suppliers/distributors and their staff
• Retailers of suppliers / distributors
• Partners

What we offer:

• Competitive remuneration with allowances and performance incentives
• Continuous training and development
• Working in a young dynamic and world-