F&B Cashier at Safari Beach Hotel

Job Summary:

The F&B Cashier serves as a front of the house financial personnel. They ensure that all Food and Beverage bills are processed and settled according to the Hotels Policies. They work closely with the F&B wait service staff and the back office accountants ensuring F&B Outlet sales are accurately administered.

Primary Duties and Responsibilities include: (Not limited to)

• Has comprehensive knowledge of restarurant and bar operations
•  Ensures that respective service staffs raise a guest order (KOT-Kitchen Order Ticket or BOT-Beverage Order Ticket) from the Point of Sale-POS system for all F&B sales in the Hotel.
• Ensures that respective service staffs raise an order in the POS system, for any meals consumed by employees, any complimentary guest services or on the entertainment
•  Verifies the nature of this orders and that they are duly authorised by the relevant authority.
• Continuously monitors the proper use of the POS system to deter fraud.
• Assists the F&B Manager to ensure proper cashiering procedures are followed.
• Occasionally, directly raises bills for guests when there is direct interaction at the counter.
• Posts F&B bills to the rooms for on-stay guests.
• Maintains receipts, records and process orders and payments.
• Handles various payment transactions; credit transactions, Mpesa transactions and card payments.
• Adequately handles and processes card payments through the PDQ machine.
• Alerts Waiters on unpaid guest bills and ensures they follow up with the client for payment.
• Verifies all payments against orders printed out.
• Prepare an end of shift/day cashiers summary and forwards the same to the Accountant.
• Seeks advice of the Accountant on any guest payment challenge.
• Reports any variances encountered directly to the Accountant.
• Notifies the management of any complaints raised by the patrons.

Qualifications & Prerequisites

• A Certificate in Basic Accounting or a related course
• Numerical speed and accuracy
• Profociency in MS applicartions and internet.
• Must have working knowledge of POS systems i.e Ezee
• Excellent verbal and written communication skills
• Expediency in performing assigned tasks and issuing feedback as required
• Positive attitude and a friendly demeanor.
• Attention to detail and ability to multi-task is an asset. 
• High level of unquestionable integrity, confidentiality and professionalism.