Position Overview
To be responsible for leading, managing and monitoring activities in the safe house in accordance to SHOFCOs standards, GBV prevention/response programming principles and in support of SHOFCO’s vision.
Location: Kibera
Position Overview
To be responsible for leading, managing and monitoring activities in the safe house in accordance to SHOFCOs standards, GBV prevention/response programming principles and in support of SHOFCO’s vision.
Location: Kibera
Key duties and responsibilities
- Welcome new residents, show them to their room and give them basic information about the safe house and how to get things they need.
- Maintain Gender sensitivity environment, understand trauma issues and support survivors respectfully without any stereotypes
- Assist residents when they need items such as Medicare attention, baby care items, personal care item etc.
- Maintain strict confidentiality of individuals and their cases in the safe house.
- Screen potential safe house residents.
- Provide a safe, non-judgmental, and empowering environment for the individuals in the safe house.
- Provide access to the safe home to authorised individuals.
- Develop, implement and periodically review the safe house’s residential life procedures.
- Escalate, as necessary, any issues that arise involving the safe houses’ residents and/or their children.
- Monitor the proper functioning of the safe house.
- Assist with facility upkeep.
- Maintain monthly statistical reports and submit statistics accurately and on a timely basis.
- Maintain appropriate client files and track referrals accordingly.
- Notify supervisor of any safety concerns.
Education
- Certificate in Social Work, Community development, Psychology, Counseling or any related field
Professional Qualifications
- Vast experienced person in trauma management and general housekeeping/carer
Other requirements (unique/job specific)
- 2 years’ experience in a similar role
Functional Skills
- Examining information
- Adopt practical approaches
- Taking action
- Managing tasks
Behavioral Competencies/Attributes:
- Establish rapport
- Understanding people
- Team working
- Upholding standards
Key duties and responsibilities
- Welcome new residents, show them to their room and give them basic information about the safe house and how to get things they need.
- Maintain Gender sensitivity environment, understand trauma issues and support survivors respectfully without any stereotypes
- Assist residents when they need items such as Medicare attention, baby care items, personal care item etc.
- Maintain strict confidentiality of individuals and their cases in the safe house.
- Screen potential safe house residents.
- Provide a safe, non-judgmental, and empowering environment for the individuals in the safe house.
- Provide access to the safe home to authorised individuals.
- Develop, implement and periodically review the safe house’s residential life procedures.
- Escalate, as necessary, any issues that arise involving the safe houses’ residents and/or their children.
- Monitor the proper functioning of the safe house.
- Assist with facility upkeep.
- Maintain monthly statistical reports and submit statistics accurately and on a timely basis.
- Maintain appropriate client files and track referrals accordingly.
- Notify supervisor of any safety concerns.
Education
- Certificate in Social Work, Community development, Psychology, Counseling or any related field
Professional Qualifications
- Vast experienced person in trauma management and general housekeeping/carer
Other requirements (unique/job specific)
- 2 years’ experience in a similar role
Functional Skills
- Examining information
- Adopt practical approaches
- Taking action
- Managing tasks
Behavioral Competencies/Attributes:
- Establish rapport
- Understanding people
- Team working
- Upholding standards