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  • Posted: Aug 12, 2025
    Deadline: Not specified
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  • CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
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    Group ICT Manager

    • The Group ICT Manager will oversee the design, implementation, and management of the organization’s ICT infrastructure across all business units. This role ensures that ICT systems are reliable, secure, efficient, and aligned with the Group’s strategic goals. The position requires strong leadership, project management skills, and a forward-thinking approach to technology adoption.

    Key Responsibilities

    • Strategic ICT Leadership
    • Develop and implement the Group’s ICT strategy in alignment with overall business objectives.
    • Identify emerging technologies and recommend adoption to improve operational efficiency and competitive advantage.
    • Establish ICT policies, procedures, and standards for all business units.
    • Infrastructure & Systems Management
    • Oversee the design, maintenance, and security of the Group’s network, servers, databases, and communication systems.
    • Ensure high availability, performance, and reliability of ICT systems.
    • Lead system upgrades, migrations, and integration projects.
    • Cybersecurity & Compliance
    • Develop and enforce cybersecurity protocols to protect the Group’s data and systems.
    • Ensure compliance with relevant data protection regulations (e.g., GDPR, national ICT laws).
    • Conduct regular risk assessments and security audits.
    • ICT Support & Operations
    • Manage the ICT helpdesk and ensure timely resolution of technical issues.
    • Coordinate disaster recovery and business continuity plans.
    • Ensure proper ICT asset management and inventory control.
    • Team Management & Development
    • Lead, mentor, and develop the ICT team across all business units.
    • Foster a culture of continuous improvement and innovation within the ICT department.
    • Plan and manage the ICT department’s budget effectively.
    • Vendor & Stakeholder Management
    • Manage relationships with ICT service providers, software vendors, and contractors.
    • Negotiate and oversee ICT-related contracts and service level agreements (SLAs).
    • Collaborate with other department heads to ensure technology supports operational needs.

    Qualifications & Experience

    • Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s degree preferred).
    • Professional certifications such as ITIL, PMP, CISSP, CCNA, or Microsoft Certified Solutions Expert (MCSE) are an added advantage.
    • Minimum 7–10 years’ experience in ICT management, with at least 3 years in a senior leadership role.
    • Proven track record of managing ICT projects and multi-site ICT infrastructure.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

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