CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
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The Group ICT Manager will oversee the design, implementation, and management of the organization’s ICT infrastructure across all business units. This role ensures that ICT systems are reliable, secure, efficient, and aligned with the Group’s strategic goals. The position requires strong leadership, project management skills, and a forward-thinking approach to technology adoption.
Key Responsibilities
Strategic ICT Leadership
Develop and implement the Group’s ICT strategy in alignment with overall business objectives.
Identify emerging technologies and recommend adoption to improve operational efficiency and competitive advantage.
Establish ICT policies, procedures, and standards for all business units.
Infrastructure & Systems Management
Oversee the design, maintenance, and security of the Group’s network, servers, databases, and communication systems.
Ensure high availability, performance, and reliability of ICT systems.
Lead system upgrades, migrations, and integration projects.
Cybersecurity & Compliance
Develop and enforce cybersecurity protocols to protect the Group’s data and systems.
Ensure compliance with relevant data protection regulations (e.g., GDPR, national ICT laws).
Conduct regular risk assessments and security audits.
ICT Support & Operations
Manage the ICT helpdesk and ensure timely resolution of technical issues.
Coordinate disaster recovery and business continuity plans.
Ensure proper ICT asset management and inventory control.
Team Management & Development
Lead, mentor, and develop the ICT team across all business units.
Foster a culture of continuous improvement and innovation within the ICT department.
Plan and manage the ICT department’s budget effectively.
Vendor & Stakeholder Management
Manage relationships with ICT service providers, software vendors, and contractors.
Negotiate and oversee ICT-related contracts and service level agreements (SLAs).
Collaborate with other department heads to ensure technology supports operational needs.
Qualifications & Experience
Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s degree preferred).
Professional certifications such as ITIL, PMP, CISSP, CCNA, or Microsoft Certified Solutions Expert (MCSE) are an added advantage.
Minimum 7–10 years’ experience in ICT management, with at least 3 years in a senior leadership role.
Proven track record of managing ICT projects and multi-site ICT infrastructure.