Guest Relations Officer at The Social House

Hi there, we are seeking to recruit a Guest Relations Officer

Requirements

• A Diploma or Degree in Hospitality Management, Tourism, Business Administration, or a similar field. Working knowledge of property management systems (e.g Opera, Fidelio).
• 3 years of experience in guest services, preferably in a hotel or reception setting.
• Thorough knowledge and drive for customer service, active listening, problem-solving.
• Positive attitude, strong sense of responsibility & professional presentation.