Housekeeping Supervisor at Strathmore University

Basic job summary:

• The jobholder is responsible for supervising the daily operations of housekeeping staff and ensure that university facilities, including hostels, academic blocks, offices, and common areas—are maintained in a clean, hygienic, and orderly condition. The role supports the delivery of a safe and pleasant environment for students, staff, and visitors.

Duties & Responsibilities:

• Assign and oversee cleaning tasks across designated university zones.
• Supervise the work of housekeeping staff and ensure timely completion of duties.
• Conduct daily inspections to verify cleanliness and report maintenance needs.
• Standards and Compliance Monitoring
• Ensure adherence to university housekeeping policies, cleanliness standards, and safety regulations.
• Monitor the proper use of cleaning equipment, materials, and protective gear.
• Support the implementation of health, safety, and hygiene practices, especially in shared and hightraffic areas.
• Assist in onboarding and training new housekeeping staff on procedures and quality expectations
• Conduct refresher sessions on hygiene, chemical handling, and safety protocols.
• Promote teamwork and provide performance feedback to junior staff.
• Report damaged facilities, pest issues, or emergencies to the appropriate departments.
• Handle minor complaints related to cleanliness and follow up on resolutions.
• Liaise with students, staff, and supervisors to coordinate special cleaning requests or event preparations.

Minimum Academic Qualifications:

• Diploma in Housekeeping, Hospitality Management, or Facilities Management.

Experience:

• Minimum of 3 years of relevant job experience

Competencies and Attributes

• Team Leadership Skills
• Attention to detail
• Customer Service Skills
• Good Communication and Interpersonal Skills
• Problem Solving Skills