Human Resource & Administration Officer at Eagle HR Consultants

Key Responsibilities

 Recruitment, Onboarding & Exit Management

• Coordinate recruitment processes including advertising, shortlisting, scheduling interviews, and reference checks.
• Prepare offer letters, contracts, and ensure proper onboarding and induction for new hires.
• Maintain up-to-date employee files and probation tracking.
• Coordinate staff exits including clearance, exit interviews, and computation of final dues.

Employee Relations & Welfare

• Support in implementation of employee engagement programs and welfare activities.
• Handle staff queries and grievances in a timely, confidential, and professional manner.
• Support the administration of the Club’s welfare benefits, insurance, and leave management systems.
• Maintain harmonious industrial relations and assist in union correspondence and CBA administration.

Performance Management

• Support implementation and tracking of departmental KPIs and staff performance appraisals.
• Maintain performance records and generate reports for management review.
• Identify performance gaps and recommend training or coaching interventions.

HR Administration & Compliance

• Ensure compliance with employment laws, statutory returns (NSSF, NHIF, PAYE, HELB), and internal policies.
• Maintain accurate HR data including staff registers, leave records, and disciplinary files.
• Prepare monthly HR reports, headcount updates, and analytics for management review.
• Support policy implementation and adherence across departments.

Training & Development

• Identify training needs and coordinate internal and external training sessions.
• Maintain training calendars, attendance, and evaluation records.
• Liaise with the HR Manager to ensure continuous professional development for all staff.

Disciplinary & Grievance Management

• Provide administrative support during disciplinary hearings including documentation, communication, and record-keeping.
• Monitor compliance with disciplinary procedures and outcomes.
• Ensure proper filing of warnings, PIPs, and related correspondence.

HR Systems & Record Management

• Update and maintain HR databases and personnel files (digital and physical).
• Support automation and digitization of HR processes.
• Ensure confidentiality and integrity of employee information.

Key Competencies

• Communication skills with ability to prepare and present good oral and written reports
• Good planning and coordination skills
• Good negotiation skills
• Good problem solving skills
• Team player
• High degree of integrity and confidentiality
• Creative and innovative
• Self-driven with a ‘can-do’ attitude
• Ability to work under pressure with minimum supervision
• Customer service skills
• Good interpersonal skills
• Ability to be resourceful and proactive
• Ability to work weekends/holidays with flexible hours.

Academic & Professional Qualifications

• Bachelor’s degree in a Business related field
• Proficiency in ICT with strong MS office and internet ability
• Member of IHRM

Relevant Experience

• At least 3 years relevant working experience
• Previous Experience in managing a team