Human Resources Assistant at UNDP

• The HR Assistant works in close collaboration with the operations, programme and projects’ staff in the CO and UNDP HQs staff to exchange information and ensure consistent service delivery.

Duties and Responsibilities
Ensures implementation of HR strategies focusing on achievement of the following results:

• Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies.
• Input to the CO business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management.

 Implements HR services focusing on achievement of the following results:

• Preparation of draft job descriptions, vacancy announcements, compiling matrixes, performing functions of Secretary in interview panels.
• Creation/update of positions in Atlas, association of positions to chart fields (COAs), update of COA information, setting up vendor performing the functions of Admin.HR, Position Administrator and Absence Processor in Atlas. Preparation of contracts (100/300 SSAs, SCs).
• Tracking of all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments and separations through Atlas.
• Maintenance of the CO staffing table.
• Collection of background information for submissions to the Local Appointment and Promotion Board (LAPB).
• Update of the CO rosters.
• Maintenance of proper filing system for HR records and documents.
• Provision of information for cost-recovery bills in Atlas for HR services provided by UNDP to other Agencies.

 Ensures proper staff performance management and career development focusing on achievement of the following results:

• Provision of background information to CRG.
• Provision of background information for drafting Whole Office Learning plan and individual learning plans.

Ensures conduct of UN-related surveys focusing on achievement of the following results:

• Collection of information for comprehensive and interim local salary, participation in the work of LSSC, hardship and place-to-place surveys.

 Supports knowledge building and knowledge sharing in the CO focusing on achievement of the following results:

• Participation in the trainings for the operations/projects staff on HR.
• Contribution to knowledge networks and communities of practice.

Competencies
Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Thematic Area

Name

Definition

Business Development

• Knowledge Generation
• Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need

HR - Recruitment

• Recruitment design and management
• Knowledge of, ability to design and manage end to end recruitment processes

HR - People strategy and planning

• Human resources strategic planning
• Ability to develop integrated HR strategies, governance structures, policies and procedures

Business Management

• Working with Evidence and Data
• Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making

Business Management

• Communication
• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through the appropriate channels

Business Management

• Results-based Management
• Ability to manage programmes and projects with a focus at improved performance and demonstrable results

Business Management

• Customer Satisfaction/Client Management
• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.
• Provide inputs to the development of customer service strategy.
• Look for ways to add value beyond clients' immediate requests.
• Ability to anticipate client's upcoming needs and concerns.

Required Skills and Experience
Education:

• Secondary Education with specialized certification in HR.
• University Degree in Business or Public Administration would be desirable, but it is not a requirement.

Experience:

• 5 years of relevant HR and/or administrative experience is required at the national or international level.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc) 
• Experience in handling of web-based management systems.
• Fluency in the UN and national language of the duty station.