Human Resources Associate (Retainer) at United Nations Office for Project Services (UNOPS)

Functional Responsibilities:

• Implementation of HR strategies and procedures
• Recruitment and talent management
• Administrative support
• Knowledge building and knowledge sharing

Management of a portfolio of clients, ensuring implementation of HR strategies and procedures, focusing on achievement of the following results:

• Ensures full compliance of HR processes and records with UNOPS rules, regulations, policies and strategies.
• Contributes to the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor.
• Provides information to the management and personnel on strategies, HR rules and regulations.
• Improves the customer's journey by leveraging data and previous learnings.
• Focuses on the stakeholder´s experience as an engagement strategy.

Provides support to recruitment and talent management, focusing on achievement of the following results:

• Full management of a portfolio of clients, including initiation, processing, monitoring, review and follow-up on actions related to the administration of human resource activities, e.g., recruitment, placement, relocation, promotion, performance appraisal, job classification reviews, review of submissions to review bodies, etc., ensuring consistency in the application of regulations and procedures.
• Assistance in the identification and proposal of the mechanisms to attract suitable candidates, active support with sourcing and outreach activities.
• Administrative and logistical support to general recruitment processes.
• Provision of advice as HR member on selection panels.

Ensures efficient administrative support to the HR Team and UNOPS personnel, focusing on achievement of the following results:

• Liaison between unit and internal/ external clients to expedite completion of projects, disseminate information, etc.
• Research of precedents and analysis of merits of specific requests; presentation of recommendations, taking into account institutionalized exceptions, and submission of recommendation for the approval of departure from established policies, procedures and guidelines.
• Support to the Human Resources Manager on management, implementation, monitoring of various HR initiatives.
• Advice and guidance to personnel with respect to administrative procedures, processes and practices.
• Proactive coordination of the flow of work.
• Advice to the supervisor on the status of pending requests and work deadlines and provision of proactive customer service to internal and external clients.
• Set-up and maintenance of databases, requiring the organization and preparation of reports and documents through integration of several data sources, technology and software applications.

Ensures facilitation of knowledge building and knowledge sharing and contribution to product/process efficiency, focusing on achievement of the following results:

• Contributes to knowledge management projects.
• Guidance/training to less experienced personnel.
• Contribute to HR knowledge networks and communities of practice by providing collaborative synthesis of lessons learnt and dissemination of best practices in human resources management.
• Provides mentoring/assistance to less experienced colleagues in the team and the field.
• Provide suggestions for the enhancements of practice policy developments; Support process efficiency initiatives.
• Provide input to the development and maintenance of corporate systems and tools.

Education

• Secondary Education is required. 
• A University Degree preferably in HR, Business Administration, Psychology, Communications or related field would be desirable, and may substitute for years of experience, but it is not a requirement.