Investigations Assistant at CTG Global

Role objectives    

As our Investigations Assistant, you will play a crucial role in ensuring fairness, accountability, and ethical conduct across CTG's global operations. You will:

• Lead and Support Investigations
• Manage low–medium risk performance and behavioural cases (e.g., absence, SOP breaches, performance issues)
• Support senior investigators on high-risk cases involving fraud, corruption, theft, SEAH and other serious concerns
• Conduct and arrange interviews with consultants and stakeholders
• Maintain meticulous records, minutes, and evidence in line with internal standards
• Strengthen Ethics & Accountability
• Draft warning letters, termination letters, reports and templates
• Support the creation of investigation plans and management implication reports
• Track cases, identify trends and lessons learned, and contribute to prevention measures
• Maintain our electronic case tracker and organised digital files
• Drive Learning & Compliance
• Support the Ethics Committee with administrative and project tasks
• Help deliver and adapt Code of Conduct (CoC) training
• Develop context-specific, field-friendly CoC materials
• Use AI tools to deliver short, localised learning content that boosts engagement and compliance
• Coordinate quarterly Case Management Focal Point calls to share best practices and build a global learning community
• Enhance Reporting & Visibility
• Develop dashboards, summaries and regular reports for leadership and clients
• Provide country-specific compliance updates to Account Managers
• Help onboard new consultants, ensuring smooth and compliant entry into CTG operations
• Project reporting    
• This role reports to the Ethics and Quality Manager.

Key competencies    

Who We’re Looking For

• A proactive, highly organised individual with a passion for integrity, people, and problem-solving. You will thrive in a fast-paced environment and enjoy working independently while collaborating with global teams.

Essential Skills & Experience

• Diploma in legal studies, business, international affairs, development studies or related field
• Fluency in written and spoken English
• Strong organisational skills and meticulous attention to detail
• Excellent written and verbal communication
• High levels of discretion and professionalism
• Skilled in using MS Office and online document management systems