Key Account Manager (FMCG, Fasion & Beauty) at Jumia

Job Description

• Regularly source, engage and onboard new vendors relevant to the assigned product category;
• Develop solid relationships with Jumia’s key accounts and partners, act as a consultant for them, providing insights on how they can maximize their Jumia marketplace business;
• Facilitate revenue growth by negotiating, improving and optimizing deals on a weekly basis;
• Support the Head of Department to plan periodic campaigns related to the category, including negotiating special deals and managing website exposure;
• Manage daily operations related to key accounts with the aim of optimizing performance, including pricing negotiation, content quality check, assortment level and inbound orders;
• Understand each vendor’s value proposition and to develop a clear action plan followed by rapid implementation to maximize vendors’ performance;
• Respect commercial team routine, agenda and guidelines;
• Liaison closely with all other teams to deliver an optimal vendor experience and seamless content upload;
• Promote Jumia’s value added services;
• Contribute to consistently meet and exceed sales targets and supplier satisfaction expectations.

Required Skills & Qualifications:

• Planning and organizational skills – Must have great organizational skills, be punctual, reliable, outstanding attention to detail and ability to prioritize efficiently;
• Commercial and sales skills – Ability to source best offers and negotiate appropriate deals;
• Interpersonal skills – Must be able to hand all vendor queries and be great at conflict management; must also coordinate with all other Jumia’s teams to supervise products upload and deals promotion at all times;
• Analytical skills – Must be able to conduct standard performance analysis and leverage KPIs and on own vendor knowledge to identify potential areas of improvement on a regular basis;
• IT and Microsoft Office skills – Good working knowledge of Excel’s basic functions, Word and PowerPoint, must feel comfortable with learning how to use the company’s IT platforms;
• Ability to multitask and work under pressure;
• A passion to provide service excellence and improve the lives of others by providing key everyday products and services;
• An energetic entrepreneurial spirit and desire to work in a fast-paced and fun working environment;
• Previous commercial experience in the consumer goods industry is a plus;
• Bachelor’s degree is preferred, suitable for recent graduates.

We Offer:

• A unique experience in an entrepreneurial, yet structured environment;
• The opportunity to become part of a highly professional and dynamic team working around the world;
• An unparalleled personal and professional growth given the challenges that we propose you to take.