Learning and Development Officer at VisionFund Kenya

The Learning and Development officer reports to the People and Culture Manager. This role focuses on designing. delivering, and managing employee training and development programs to enhance skills, performance, and career growth within an organization.

Key responsibilities include:

• Training Design and Delivery: Develop engaging programs, workshops, and seminars for employees at all levels, incorporating various training methods (e-learning, simulations, experiential learning). Facilitate onboarding for new hires and ensure effective employee orientation.
• Collaboration: Work with subject matter experts, line managers, and HR to identify learning needs, update training materials, and close competency gaps. Collaborate with senior management to align training programs with organizational goals.
• Learning Needs Analysis: Conduct assessments to identify individual, team, and departmental learning needs. Develop a framework for learning analysis to align with company objectives.
• Employee Development: Support career development, identify high-potential employees, and create personalized development plans. Facilitate mentorship and coaching programs to foster growth and succession planning.
• Program Evaluation and Improvement: Measure the effectiveness of training through feedback and data analysis, track training metrics, and make recommendations for program improvements. Monitor employee engagement and satisfaction.
• Compliance and HR Support: Develop compliance training programs, maintain records for audits, and support other HR functions. Provide guidance on legal and industry standards.
• Coordination and Logistics: Manage training schedules, logistical arrangements, and maintain training records. Track training budgets and external training expenditures.
• Reporting and Analytics: Analyze data on training outcomes and make data-driven decisions. Develop reports and dashboards to share insights with stakeholders.
• Foster strong relationships with employees, providing support throughout their learning journey, and acting as a resource for learning-related inquiries.

JOB REQUIREMENTS

• The ideal candidate MUST possess a University Degree/Diploma in Human Resources, Business Administration, Education, Social Sciences, or a related field.
• 3-5 years of experience in Learning and Development, Training, or HR roles, preferably in the financial services or microfinance sector.
• Proven track record in designing and delivering training programs tailored to diverse groups and organizational needs.
• Experience in developing and managing blended learning programs, combining Face-to-face, online, and experiential training methods.
• Familiarity with regulatory compliance training and industry-specific financial standards.
• Strong understanding of microfinance operations, financial products, and client service delivery, with an ability to tailor training to the sector's unique challenges and needs.
• Expertise in adult learning principles and instructional design techniques.
• Strong analytical skills to identify learning gaps and create actionable training plans based on organizational goals.
• Experience with coaching, mentoring, and career development programs.
• Excellent communication and presentation skills to effectively engage employees at all levels.
• Strong interpersonal skills with the ability to collaborate across departments, including HR, operations, and senior management.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and training-related software.
• A strong commitment to diversity and inclusion, ensuring training is accessible and relevant to employees from diverse backgrounds and learning styles.
• Candidates should be ready to comply and live up to and in accordance with the organization's Ideals and Core Values. All candidates must be professing and practicing Christians whose conduct and depth of character are governed by personal Christian convictions.
• The care and protection of children and vulnerable adults is our top priority.
• We take our responsibility to protect those we work with seriously. We have extensive Child safeguarding policies and protocols in place to safeguard children and the communities we serve.
• We condemn all forms of exploitation or abuse of children or adults and have a zero-tolerance policy for incidents of violence, especially against children.