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  • Posted: Dec 16, 2025
    Deadline: Not specified
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  • Zeraki is all about using technology to solve some of the toughest challenges encountered in providing quality education in Africa. Our cutting edge solutions, provide insights that enable informed decision making, provide access to quality instruction and take the stress out of everyday administrative tasks.
    Read more about this company

     

    Product Manager - Zeraki Learning

    Responsibilities

    Outcome Orientation

    • Purpose: Improve learning effectiveness, engagement, and teacher enablement through evidence-driven product decisions.

    Responsibilities

    • Own Zeraki Learning’s core outcomes and KPIs, including:
    • student engagement and completion rates
    • quiz / practice participation and mastery signals
    • teacher adoption of assignments and assessments reduction in learning-related support tickets
    • Deeply understand how teachers plan lessons, assign work, and assess progress in real classroom contexts.
    • Maintain an evidence-driven Opportunity Backlog grounded in learning and classroom outcomes.
    • Frame problems in terms of learning impact before proposing solutions.
    • Track feature usage and learning signals; share insights in weekly or bi-weekly product syncs.
    • Validate learning pain points through teacher interviews, classroom observation, student feedback, and usage data before committing engineering effort.

    Execution Ownership & Delivery

    • Purpose: Deliver clear, reliable, and pedagogically sound learning experiences that work in low-bandwidth, mobile-first environments.

    Responsibilities

    • Write clear PRDs for engineering with:
    • learning problem statements
    • target personas (student, teacher, parent)
    • acceptance criteria tied tlearning outcomes
    • edge cases (connectivity, device sharing, offline behavior)
    • analytics and success metrics
    • Maintain a healthy, prioritized backlog for Zeraki Learning.
    • Work closely with engineers tclarify learning flows, constraints, and trade-offs.
    • Ensure features meet Definition of Ready and Definition of Done before release.
    • Conduct hands-on UAT from a learner and teacher perspective.
    • Track bugs and regressions that affect learning continuity or clarity.
    • Run structured rollouts (release notes, mini-guides, internal demos for CX and BD).

    Instructional Design & Learning Quality

    • Purpose: Ensure Zeraki Learning experiences are instructionally sound, not just usable.

    Responsibilities

    • Apply instructional design principles (e.g. scaffolding, practice, feedback, mastery) when shaping product decisions.

    Evaluate learning flows for:

    • clarity of objectives
    • appropriate sequencing
    • quality of feedback and reinforcement
    • Partner with Design tensure learning interactions are cognitively appropriate and simple.
    • Ensure learning tools support teachers’ instructional intent, not replace it.
    • Balance curriculum alignment with product scalability and usability.

    Business & Commercialization

    • Purpose: Support retention, adoption, and long-term value of Zeraki Learning as part of the broader Zeraki platform.

    Responsibilities

    Understand how Zeraki Learning contributes to:

    • product stickiness and retention
    • cross-sell and upsell intother Zeraki products
    • parent and student engagement value
    • Track how learning engagement correlates with renewal and usage signals.
    • Work with CX tidentify learning-related churn risks or confusion points.
    • Identify small, high-leverage improvements that increase sustained usage.
    • Communicate learning product performance clearly tproduct leadership.

    Collaboration

    • Purpose: Partner effectively with Design, Engineering, CX, Content, and other product teams tdeliver high-quality learning experiences.

    Responsibilities

    • Build strong working relationships with:
    • Product Designers
    • Engineers
    • CX and Support teams
    • Hold regular discovery sessions with teachers and students.
    • Work with designers tcreate clear, simple learning interfaces.
    • Communicate roadmap changes and rollout updates clearly in Teams.
    • Support PM II / Product Leadership in broader learning strategy alignment.
    • Document learning workflows and decisions for shared understanding.
    • Escalate blockers early and create clarity when trade-offs arise.

    Requirements

    Must-Have

    • 1–3 years’ experience in product management, instructional design, education technology, or learning experience design.
    • Strong understanding of how people learn and how teachers teach.
    • Ability ttranslate pedagogical needs intclear product requirements.
    • Experience running structured discovery with users.
    • Strong documentation and communication skills.
    • Comfort working with product data and usage metrics.
    • Structured, detail-oriented, and reliable in execution.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Zeraki on www.zeraki.app to apply

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