Program and Community Manager- UI/UX Design getINNOtized GmbH at getINNOtized GmbH

ABOUT AZUBI

Azubi Africa offers tech bootcamps and partners with companies to impact the lives of our students in a meaningful way. We empower students to create a new career path in tech, web development and data science. Although we are head-quartered in Ghana, our virtual classes attract students from across Africa.

JOB DESCRIPTION

1. Manage the day-to-day operations of our UX/UI Design course, including student admissions

• Empower and support the teachers/management in providing students with a top-quality learning experience and support our growth.
• Handle a smooth delivery of the bootcamps to maximise student motivation, commitment and satisfaction throughout the learning.
• Keep oversight of all pedagogical metrics (student learning metrics, attendance, NPS).
• Overseeing the organisation & running of key events (e.g Networking Events, Career Week…)
• Ensure all relevant information is recorded effectively

2. Ensure a healthy talent pool of UX/UI instructors

• Work with the management to anticipate hiring and training needs.
• Coordinate teacher sourcing, selection, onboarding and training.
• Keep abreast of teacher metrics and feedback and roll out action plans accordingly.
• Lead the recruitment process and onboarding for the teaching roles, involving other teammates when necessary.
• Oversee the development of freelance teaching teams.
• Maintain relationships with freelance teachers.

3. Own the financial and staffing affairs across all things operations

• Review and approve all teaching invoices on a frequent basis.
• Manage teaching contracts and associated administrative tasks.
• Brief all freelance teachers on invoicing processes, tools, and best practices.
• Answer bookkeeping queries from accountants.

4. Lead and run key events during bootcamps

• Oversee the organisation & running of key events and socials (icebreakers, after-works, talks, alumni drinks…) during Bootcamps to enhance the sense of community.
• Look for opportunities and propose new initiatives to keep consistently providing students with a superior learning experience.

5. Build and activate our alumni community

• In time, lead quarterly alumni community events to animate and (re-)engage alumni post-graduation.
• In time, keep alumni informed of upcoming community events, latest news and opportunities to leverage our network. Animate our alumni community on Slack.
• Proactively collect, document and monitor student and alumni feedback to identify areas of improvement, further strengthen Azubi’s product design community and launch new initiatives.

REQUIREMENTS

• You have 2-3 years previous successful work experience
• You are a clear and confident communicator, with exceptional written and verbal English
• You enjoy working in a small team with a high degree of independence.
• You are a creative problem solver - highly structured, organised and have
• the ability to work to tight deadlines to provide practical solutions on multiple projects.
• You have strong project management skills and have a real drive for results, with the ability to manage multiple tasks at once.
• You have experience managing multiple teams and stakeholders
• You are outgoing, empathic and sociable, eager to present Azubi to Africa.
• Plus: You are passionate about education and grasp the challenges involved in
• learning digital/coding skills