Property Executive at Stratostaff

ROLE PURPOSE

• The Property Executive connects potential homebuyers and investors with Tatu City. The role serves as the first point of contact for many customers and focuses on creating quality engagement, presenting available products with confidence and contributing to the success of the wider sales team. The position is suited to confident communicators who enjoy speaking with people, work well in a fast paced environment and are comfortable engaging clients from diverse regions and time zones.

DUTIES AND RESPONSIBILITIES   

Lead Generation & Outreach

• Contact potential customers through calls, messages, and digital channels to introduce our products and opportunities.
• Proactively follow up leads to maintain engagement and interest.
• Schedule meetings and site visits for the sales team.

Customer Engagement

• Build rapport and deliver professional, engaging conversations with customers from diverse regions and backgrounds across the world.
• Adapt communication styles to suit different cultural and time-zone contexts.
• Represent Tatu City’s brand and values with warmth, clarity, and professionalism in every interaction.

CRM & Reporting

• Accurately record customer interactions, leads, and follow-ups in the CRM system.
• Track progress against targets and contribute to team goals.

Sales Enablement

• Support sales and marketing teams in developing strong lead pipelines.
• Provide insights from customer conversations to help improve outreach strategies.

Requirements

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree or equivalent experience in Business, Marketing, Communications, or a related field.
• 1–3 years’ experience in telesales, account management, or a high-volume client-facing role.
• Excellent written and spoken English with a clear, professional phone presence.
• Confident and engaging communicator with strong sales and persuasion skills.
• Active listener able to identify client needs and tailor conversations effectively.
• Skilled in managing objections and maintaining positive momentum.
• Highly organized, detail-oriented, and adaptable to new tools and systems.
• Experience using CRM platforms (e.g., Salesforce, HubSpot) preferred.
• Proactive, results-driven team player focused on meeting and exceeding targets.
• Experience working with international clients across different time zones is an advantage.
• Applicants who possess experience in diaspora sales, real estate or property sales, or engaging with global clients will have a significant advantage over other candidates.

Soft Skills

• Strong interpersonal and relationship-building abilities.
• Clear, confident communicator with an engaging and professional demeanor.
• Active listener who can understand customer perspectives and respond empathetically.
• Excellent time management and multitasking skills.
• Adaptable, flexible, and comfortable working in a fast-paced, results-driven environment.
• Self-motivated with a positive, can-do attitude and strong sense of ownership.
• Quick learner with a curiosity for real estate, customer experience, and global markets.
• Team-oriented with a collaborative approach and willingness to share ideas.