Records and Data Management Officer at Co-operative Bank of Kenya

REF: RDM/10/22

Key Responsibilities

• Plan, organize and implement records management systems and objectives.
• Coordinate and integrate records management activities toward the achievement of established Sacco goals and objectives.
• Developing, maintaining, verifying and evaluating existing records systems.
• Establishing new records management systems.
• Overseeing the switch from paper to electronic record-keeping.
• Dealing with enquiries and requests for information from both internal and external clients.
• Ensuring that financial, legal or administrative requirements and regulations are complied with.
• Ensuring that data within the Sacco is protected.
• classifying and indexing records and destroying or archiving finished data/records.
• Ensuring that records are easily accessible when needed.
• Providing training to staff who require access or have responsibility for maintaining records.
• Actively cross-sell the Sacco products and services to clients.
• Creation of, and support of, performance management systems to the department that links both qualitative and quantitative key performance indicators to the outcomes of the Sacco.
• Maintain working relationships and enforce SLAs with departments to ensure timely communication and delivery of service to customers.
• Continuously seek professional training to enhance the quality of work performance.
• Assist colleagues through the contribution of technical opinions and analysis to solve issues.
• Endeavour to be a team player through work collaborations, sharing of new business ideas and mentoring new team members.

Qualifications

• Bachelor’s degree in Information Science, Data Management, or related degree from a recognized University.
• Professional certification in records and archives management.
• A Master’s degree is an added advantage.
• Other professional qualifications like CPA or CS are an added advantage.
• Proven 5 years related work experience preferably with Deposit Taking Sacco
• Provable 3 years of work experience in a firm or Sacco using Document Management Systems (DMS).
• Minimum KCSE C+ mean grade.
• Affiliate of a professional body like Kenya Association of Records Managers and Archivists (KARMA).

Key Skills and Competencies

Essential Knowledge/Skills Required:

• Outstanding organizational skills
• Records management skills
• Proficient advanced Microsoft office suite skills
• Current Sacco business and financial affairs
• High level of professionalism and integrity

Desirable Knowledge/Skills Required:

• Strong communication and interpersonal skills
• Assignment planning and project management skills
• Good personal judgement
• Self-confident and motivated 
• Initiative and innovation