Resettlement Officer at HIAS Refugee Trust of Kenya

POSITION SUMMARY:

HIAS seeks to recruit a Resettlement Officer who will be expected to contribute towards meeting the departmental goals, promoting resettlement as a durable solution for the most at-risk refugee populations. The Resettlement Officer will be responsible for intake interviews, resettlement interviews, the analysis of claims and need for resettlement, and the drafting of Refugee Resettlement Forms (RRFs). The incumbent should be qualified to represent HIAS resettlement clients in the Kenyan courts and provide legal information and assistance regarding the client’s resettlement case. They will also contribute to reporting for both internal HIAS purposes at the country and HQ levels and to donors. As part of the case management process, the Resettlement Officer will liaise with external referral stakeholders and partners and conduct thorough case conferencing.

ESSENTIAL FUNCTIONS:

• Conduct resettlement interviews, analyze claims, and apply applicable international law in accordance with HIAS Standards Operating Procedures.
• Draft Resettlement Referral Forms and send them to the Resettlement Specialists and Resettlement Coordinator for review.
• Complete resettlement forms for submission to relevant Embassies.
• Conduct case-conferencing on client files.
• Physically, telephonically, or via email, conduct individual counseling to clients on the HIAS internal resettlement process and HIAS anti-fraud policy.
• Attend case counseling sessions for individual clients to provide them with timely and accurate feedback on the status of their cases physically, telephonically, or via email.
• Maintain a database and an individual case management strategy for cases under resettlement consideration.
• Update the status of resettlement cases on the Case Management System.
• Maintain accurate resettlement statistics and up-to-date records on individual cases; assist in the preparation of reports.
• Provide technical and administrative support and participate in resettlement training, including preparing training materials and conducting research.
• Assist in the development of IEC materials on resettlement case processing; and,
• Perform other duties as and when required.

QUALIFICATIONS & REQUIREMENTS:

• University Degree in Law, social sciences or any other relevant field.
• Minimum of 3 years professional experience in working in refugee or NGO-related contexts.
• Refugee Resettlement experience is preferred.
• Knowledge of international legal framework governing refugees, human rights/human rights law preferred,
• Excellent written and oral communication skills
• Excellent interviewing and counselling skills
• Ability to interact with refugee populations, strong interpersonal and diplomacy skills
• Strong computer skills, in particular Microsoft Office,
• Excellent organizational and time management skills.
• Proficiency in English and Swahili required.
• Knowledge in Accountability to Affected Populations