Restaurant Supervisor at Strathmore University

Basic job summary:

• The Job holder will be responsible for assisting the Restaurant Manager in the timely provision of food and beverages at the service area while maintaining a clean environment.

Duties & Responsibilities:

• Provide overall supervision and management of waitresses/waiters.
• Assist the Restaurant Manager to prepare work schedules for staff and follow up on various staff issues.
• Train, coach, and mentor casual employees.
• Act as a communication liaison between the manager and the waitresses/waiters
• Maintain a good working atmosphere where everyone feels comfortable.

Minimum Academic Qualifications:

• Diploma in Food Production, Food and Beverage, or any other related field from a recognized institution
• Professional course in leadership will be an added advantage

Experience:

• At least 2 years’ relevant work experience in a busy environment in a supervisory role

Competencies and Attributes:

• Customer Care Relations Skills
• Ability to lead a team and be a team player
• Excellent Communication Skills
• Conflict resolution and crisis management skills
• Good understanding of MS Suite