Rider at CDL Human Resource

The Motorcycle Rider will be responsible for the safe and timely delivery of goods, documents, or passengers as assigned. The role requires excellent knowledge of road safety, adherence to traffic regulations, and strong customer service skills. The rider will also ensure proper motorcycle maintenance, accurate record-keeping, and effective communication with supervisors and clients.

Key Responsibilities

• Delivery Services – Transport goods, packages, or documents safely and promptly from one location to another.
• Passenger Transportation – Provide safe transport for clients, staff, or assigned passengers while observing traffic rules.
• Route Planning – Plan and follow the most efficient routes to ensure timely deliveries and pickups.
• Vehicle Maintenance – Conduct routine checks and basic maintenance on the motorcycle; promptly report mechanical issues.
• Safety & Compliance – Adhere strictly to traffic laws, safety regulations, and company policies.
• Customer Service – Deliver courteous, respectful, and professional service to all clients and passengers.
• Documentation – Maintain accurate records of deliveries, pickups, mileage, and other operational data.
• Communication – Keep dispatchers, supervisors, and clients updated on delivery schedules, delays, or other issues.
• Load Handling – Safely load, secure, and unload packages, ensuring goods remain undamaged.
• Emergency Response – Respond appropriately to accidents, breakdowns, or emergencies while on duty.

Requirements

• Valid Motorcycle License
• Must hold a current and valid motorcycle driving license

Experience

• At least 1-2 years of experience as a rider/delivery person. Familiarity with Nairobi roads are a plus.

Education / Basic Qualifications

• A minimum high school level (KCSE).
• Safety Gear / Compliance
• Must use helmets (KEBS-approved), reflective jacket; abide by traffic rules.
• Good Conduct / Clean Record
• Certificate of good conduct, no serious traffic offenses.
• Communication & Local Knowledge
• Able to communicate (English / Swahili), navigate Nairobi