Sales Manager(Resort)- Diani at Summit Recruitment and Search

The Sales Manager, will be reporting to the Sales Director and they will together ensure that Sales revenues in resorts are met and exceeded according to targets established by Corporate Sales & Marketing. This role entails working remotely.

Key Responsibilities

• Execute sales activities including quotations, contracts, and regular sales calls, maintaining strong relationships with travel agents, tour operators, DMCs, and corporate clients within assigned markets.
• Implement together with the Sales Director, promotional initiatives, special offers, presentations, and advertising to increase market awareness and business conversion.
• Monitor industry trends, competitors, and local market dynamics to support informed decision-making and maintain a competitive edge.
• Maintain accurate reporting and forecasting to support operational planning and ensure targets, profitability, and business mix expectations are met.
• Support payment processes with Finance and ensure adherence to budgeted revenue, rate, and profitability goals for assigned markets.
• Ensure all sales activities, materials, and client interactions follow company SOPs, brand guidelines, and service standards.
• Handle client queries professionally, uphold a positive brand image, and support the DOS/Commercial Leadership with additional duties as required.

Key Requirements.

• Bachelor’s degree in business, marketing, or a related field (MBA may be beneficial but not required).
• Minimum 5 years of experience in hospitality or tourism sales, with exposure to the East African market
• Proven track record of developing new business relationships and meeting sales targets
• Established network within the Tourism sector.
• Strong understanding of the East African travel market
• Excellent presentation and negotiation skills
• Self-motivated with a proactive approach to business development
• Proficient in MS Office and CRM systems
• Cultural sensitivity and awareness