Security Manager at Kenya Wine Agencies Limited (KWAL)

Job Puropse

This position is responsible for the safety and security of the KWAL property, ensuring the security of all assets (tangible and intangible), people (staff, on-site contractors) and the public using KWAL premises and implementing appropriate policies and systems to maintain security as well as protecting KWAL’s brand through driving anti illicit initiatives with Government Multi-Agencies

Main Responsibilities

Departmental Strategy formulation and implementation

• Prepare, deploy and monitor implementation of the Security departmental plans and strategies, aligned to the overall business strategy and Heineken strategy, policies and frameworks. 
• Implement anti-illicit trade strategy
• Conduct research on the trends and future fit Security department in terms of networks, monitoring, systems and the necessary skill sets for personnel to achieve the desired future state.
• Develop business cases to support new security initiatives and present them to the management team for decision making.
• Develop and roll out strategic Security initiatives including the overall plans subject to senior management approval

Planning and implementation

• Develop, implement and monitor the departmental annual budgets to ensure alignment with the overall KWAL strategy 

Policies Development

• Develop and implement security policies to protect staff, visitors and users of KWAL premises in alignment to Heineken policies and frameworks 
• Review and incorporation of national security regulations into KWAL’s security policies and procedures in alignment to Heineken especially on strategy, policies, frameworks

Intelligence gathering & risk analysis

• Conduct and liaise on investigations and report to management security incidents or threats / breach expected to occur for appropriate action
• Gather information internally and externally and represent KWAL in security meetings with other agencies, share any relevant information with management and provide advice appropriate actions required
• Prepare and upon approval disseminate all security communications within the organisation
• Carry out security assessments and reviews in all KWAL locations and provide management with recommendations for action and/or work directly to implement action plans
• Participate in establishing and updating business recovery plans and procedures; participate in disaster management during any incidents and emergencies
• In the event of a security breach or other incident, ensure that any necessary evidence is secured and undertake appropriate measures to prevent further damage
• Assist with disciplinary and legal matters associated with such breaches as necessary
• Facilitate crime prevention by monitoring all access controls daily and ensuring their full coverage
• Attend to the grievances or complaints in line with security for staff, tenants or visitors and take appropriate actions that will maintain a good image of KWAL; help staff and tenants in matters that require police or court action.
• Facilitate Anti Illicit investigations and targeted raids

Security Operations Management

• Monitor the activities of contracted security to ensure they are efficient and effective
• Manage, supervise and assign duties to the KWAL Security Officers
• Ensure optimum deployment number of guards and Loss Control Officers
• Ensure proper operations of guards and LCOs
• Oversee Security Operations Control Room (SOCR) operations
• Manage and ensure CCTV monitoring
• Ensure operations of the access control system
• Ensure the intruder detection system is operating
• Assign and ensure GSM radios are working well via the SOCR
• Ensure Duty Controllers are of the right quality and well deployed

Continuous Improvement/ TPM

• Drive optimization and improvement of the department 
• Entrench TPM2Win as the driving engine for the department
• Enhance productivity and service levels aligned to business needs by creating an environment that challenges status quo and promotes innovation  
• Drive the utilisation of available automation/ digitization, ERP in the day-to-day operations of the Security department
• Drive continuous improvement in all facets within the department.

Compliance and Reporting

• Enforce appropriate service-level agreements
• Ensure compliance with Audit and Risk directives
• Act against indiscipline and misconduct
• Prepare and submit accurate and timely management reports for decision making

People Management

• Establish systems to attract, develop, engage performance management and retain talented individuals 
• Create an environment where staff can realise their full potential and contribute to the attainment of departmental and organizational goals
• Create a sense of common purpose within the department

Minimum Required Qualifications, Knowledge and Experience

Academic Qualifications

• Bachelor’s degree in social science or criminology.

Professional Qualifications

• A recognized qualification in security management is an added advantage

Experience 

• At least 8 years, 2 years’ experience in management role in a Supply Chain FMCG Environment

Competencies

Technical Competencies

• An in depth understanding of the organisations’ business strategy required while very aware of how decisions can affect the overall success and profitability of the organisation
• Ability to gather security intelligence
• Highly developed analytical, planning and forecasting skills and project management 
• A proven track record of strong leadership capabilities. 
• Practical experience in use of MS packages and ERP systems.
• Strong end to end supply chain knowledge (manufacturing, logistics, customer service operations, project management). 
• Strong attention to detail and the ability to determine the root cause of a problem.
• Ability to set priorities and work independently within set guidelines.
• In Depth understanding of security systems and applications

Behavioural Competencies

• Demonstrate strong leadership skills, including the ability to inspire and motivate teams, foster a positive work environment, and drive organizational performance, champion of diversity, equality and inclusivity practices
• Collaboration with the team members and other units within the department and function
• Strong understanding of business principles and practices and ability to assess business risks
• Proficient in analysing complex data and information to make informed decisions demonstrating analytical skills by identifying issues and developing effective solutions
• Ability to employ logical reasoning and critical analysis to evaluate information and make sound decisions
• Continuously seek new opportunities to enhance KWAL products and service, embracing new technologies and methodologies to drive growth and maintain a competitive edge
• Ability to support the professional growth of employees through guidance and feedback
• Demonstrate the ability to negotiate terms, agreements, and contracts with clients, partners, and vendors
• Demonstrate conflict management and crisis resolution skills
• Demonstrate resilient, agility, ability to work under pressure with high integrity