Senior Relationship Manager at NCBA Group

Job Purpose Statement

Manage a portfolio of corporate customers within the Oil & Gas sector; serve as their primary point of contact and financial advisor as well as prospect and acquire new corporate customers to grow the Bank’s revenue and share of wallet for the assigned sector in line with the Bank’s strategy.

Apply experience in corporate relationship management to develop and implement account plans for the existing portfolio within the assigned sector target market, recommend, structure and sell solutions that address the customers’ needs, with the support from the solution/product teams in order to meet assigned goals and target. Customer acquisition, satisfaction, growth and retention are critical to succeed in this role

Collaborate with the all stake holders to ensure fulfilment of all deliverables.

When assigned, serve in acting capacity in the absence of the Head, Corporate Banking, Nairobi Region.

Job Specifications
Academic:

• Bachelor’s degree from a recognized accredited university.

Professional:

• At least 8 years’ experience in Commercial Banking, 3 of which should have been in management capacity in a similar sized organisation.

Desired work experience:

• Proven track record of consistently achieving a commercial department’s financial growth, with a market reputation of being a trusted advisor on matters pertaining to banking.
• Significant experience in Corporate Banking.
• Experience in products, bank operations and customer experience is highly desirable. In-depth knowledge of the local banking industry, banking products, banking services and banking regulations.
• Sound working knowledge and understanding of general Corporate Banking regulations and practices.