Specialist, Logistics at MTN

Job Summary:

• The Specialist Logistics is responsible for supporting the execution of logistics partnerships within the OpCo, with an aim to drive revenue, increase usage and provide seamless customer experience in the E-commerce product segment.

Job Context

• Highly dynamic and competitive telecommunication industry
• Advancement in global technology trends
• MTN Group business standards and practices
• Diverse cultural environment
• Segmentation structure implication
• Performance driven environment
• Developing sophisticated client base

Job Role

• Execute the product roadmap and delivery of products related to E-commerce, in line with group guidelines
• Liaise with logistics partners onboarded by the group and assist in the business and relationship development for prospects
• Support revenue, profitability, and user uptake
• Assist group in evaluating and assessing the strategic and economic impact of potential local opportunities with logistics partners
• Drive initiatives to ensure that revenues are generated on all e-commerce products and services
• Implement the require GTM activities for e-commerce products/categories, under guidance from the Group, and drive revenue and usages
• Evaluate the efficiency and effectiveness of Logistics strategies and propose and offer suggestions for improvements
• Coordinate logistics & shipment management by partners/3rd parties about E-commerce products in country
• Identify local bottlenecks / challenges that may impede set technical or financial goals and escalate to higher management/group, as required
• Liaise with multiple departments and group teams to ensure that user experience across the E-commerce platform is consistent and of a high standard
• Regularly evaluate, analyses and review product performance and recommend corrective changes and improvements to management/group, as required
• Report daily to line manager on progress made within the work area and in accordance with the measurement metrics set by the organisation
• Report on an ad hoc basis on specific projects, as required
• Performs other tasks and duties, as assigned

Education

• Minimum of a Degree in A University Degree in Supply Chain Management /Logistics Management or related discipline.
• Certification in Logistics management is a plus

Experience

• Minimum of of 3 years’ total experience in E-commerce and/or logistics management or related field is required
• Experience in E-Commerce, Fintech, banking is preferred
• Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred

Knowledge & Technical Competencies:

• E-commerce Business Operations & Ecosystem
• Fintech / Mobile payment business
• Logistics Operations
• Commercial partnerships
• Client relationship management
• Value Proposition development
• Solution Development
• Business Case Development
• Data Interpretation
• Sales forecasting, planning, and reporting

Behavioral Competencies:

• Strong Relationship Building skills
• Good communication skills – both verbal and written and presentation skills
• Knowledge of standard office practices and procedures
• Strong coordinating skills
• Ability to keep classified information
• Good interpersonal Skills
• Analytical thinking and Problem-Solving skills
• Innovative and drive for continuous improvement
• Attention to detail
• Client Focus
• Achievement Orientation
• Initiative driven

Must live the MTN Values of

• Can Do; Integrity; leadership; Innovation; Relationships

Must exhibit the MTN Vital Behaviors of

• Complete Candor, Complete Accountability, Active Collaboration & Get it done.