SSA FI Sales Head at Citi

Cluster Head will have end-to-end responsibility for the development and strategic growth of a key global business within TTS that will deliver integrated solutions to the Financial Institutions segment.  Scope includes traditional correspondent banking services (Cash & Trade) to banks, cash management and trade products for other segments.

Key responsibilities

• Manage the correspondent banking model in partnership with regional FIG, common score-cards, account plans, etc.
• Execute global FI-TTS strategy in the cluster, specifically focused on MWBs
• Deliver revenue, market share goals; manage critical business drivers
• Develop and implement marketing plans by country/product to improve market share and client penetration
• Drive the sales process - identify new revenue opportunities, originate deals, manage to grow base revenues, minimize attrition
• Work with global and regional product partners to ensure product offering is competitive in service, function & price
• Align annual financial plan with product partners (tied to key drivers and existing and potential customers)
• Closely monitor client portfolio risk (AML and trade credit), with appropriate and timely escalation of issues
• Expected outcomes after 12 months
• Cluster revenues to meet financial plans – supporting sustained YOY growth and top tier positioning in each market
• Common score cards established with FIG Bankers
• Marketing plans established and executed to improve share by customer, country and by product
• Quality plans established and executed to drive to #1 positioning in external surveys

Key challenges

• Ability to work across multiple facets of the TTS and FIG organization
• Ability to establish and maintain senior client relationships
• Ability to maintain momentum and minimize client attrition
• Ability to manage diverse risk (compliance and credit) elements in portfolio

Qualifications

• Graduate Degree, MBA preferred, high level of personal integrity, proven dedication to excellence, leadership qualities and a flexible, creative, innovative personality
• 10+ years related experience including correspondent banking, cash management & trade products and platforms; credit experience preferred, but not essential
• Ability to work closely and build trust with senior management
• Outstanding people leadership skills. Able to motivate/influence.
• Superior interpretive and problem solving skills.
• Excellent team working and interpersonal skills.
• Ability to operate in a complex matrix environment.
• Articulate written and verbal communication skills