Team Assistant - Administrative & Client Support at World Bank Group

Role and Responsibilities 

• Provide comprehensive administrative support to a select business line, ensuring efficient coordination of daily operations and adherence to IFC policies and procedures.
• Manage scheduling and calendar arrangements for team members, including organizing meetings, appointments, and conference calls with internal and external stakeholders.
• Prepare, edit, and format high-quality documents, reports, presentations, and correspondence in English, ensuring accuracy and professionalism.
• Coordinate travel arrangements for team members, including booking flights, accommodations, and transportation, while ensuring compliance with IFC travel policies.
• Facilitate the planning and execution of events, workshops, and meetings, including logistical arrangements, participant communication, and on-site support.
• Maintain and update records, databases, and filing systems to ensure accurate documentation and easy retrieval of information.
• Act as a liaison between the business line and other IFC departments, fostering effective communication and collaboration across teams.
• Monitor and track deadlines, deliverables, and follow-ups to ensure timely completion of tasks and alignment with organizational priorities.
• Support procurement and financial processes, including preparing purchase requests, processing invoices, and tracking expenses in line with IFC guidelines.
• Contribute to a positive and inclusive team environment by proactively addressing challenges, sharing ideas, and upholding IFC’s values of integrity, respect, and development impact.

Selection Criteria

• Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.
• A university degree in business administration, finance, management, or a related field, or a high school diploma with at least 2 years of relevant experience in administrative or team support roles.
• A minimum of 4 years of relevant work experience in a large international institution, private sector organization, or development agency, with prior experience in an international organization considered an advantage.
• Proven ability to support dynamic and multicultural teams, demonstrating adaptability and collaboration in diverse work environments.
• Proficiency in English with excellent written and verbal communication skills to effectively engage with internal and external stakeholders.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software tools for document preparation, data management, and scheduling.
• Strong organizational skills, with demonstrated ability to prioritize tasks, manage multiple deadlines, and maintain attention to detail in a fast-paced environment.
• Experience in coordinating travel arrangements, events, and meetings, ensuring compliance with organizational policies and seamless execution.
• Strong problem-solving skills and a proactive approach to identifying and addressing operational challenges, ensuring efficiency and effectiveness in team support.
• Ability to work collaboratively within a team, fostering a positive, inclusive, and professional work environment while maintaining discretion and confidentiality.
• Commitment to IFC’s values, including integrity, respect, and a focus on delivering results that support development objectives, with flexibility and resilience to adapt to changing priorities and work under pressure