MasterChamps | Empowering children for the future | Take classes from anywhere | MasterChamps Where kids get access to international education without breaking the bank Our Masters (Experts) from around the world are here to help YOU prepare your children for a BRIGHT FUTURE!
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We are on the lookout for a self-motivated, friendly, charismatic Telesales marketer cum client service to manage our clients need in person(over zoom) and over the phone, and to perform variety of administrative tasks and telesales
We are a bunch of young energetic and results-oriented individuals and at MasterChamps, there are no excuses in our culture, just do it because we believe constant improving ourself is the key to success.
If you think you enjoy working in fast paced environment, and interested in creating cutting edge platforms and ecosystems that enable equal access to education for children, You are welcome!
Responsibilities
Active management of sales funnels and pipelines
Convert leads and opportunities into actual sales closures
Ensure customers receive detailed information about MasterChamps's products
Collaborate with team members to identify challenges in customer engagement, sales conversion and/or any other challenges
Develop and maintain relationships with clients
Other related job task
Help guide and support each other to succeed
The Requirement For The Role
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma
Required Skill(s): Microsoft Office / Google workspace
Have a personal laptop
Minimum 1 year of relevant work experience in sales (ideally telesales), customer service or call centre support or operations. Must genuinely want to deliver a good customer experience
Results-orientated and self-motivated and be comfortable working to set targets, often under pressure. Takes responsibility for own performance but also can work well in a team
Able to learn new skills and information quickly and enjoy learning new skills
Good basic computer skills and comfortable learning new tools and technology and be able to use a computer at the same time as engaging with customers (can multi-task)
Good time management, must be punctual and have good self-organisation skills
Excellent communication and listening skills and able to build rapport and relationships quickly with customers. Shows a positive attitude when dealing with others and can also demonstrate patience, persistence and persuasiveness
Comfortable dealing with others in difficult situations e.g. calmly handling complaints or objections
Proficient in English and Twi, proficiency in any other Ghanaian language is a plus
Working hours: 10.00am – 6.30pm Mondays to Fridays and 9 am to 4.30pm Saturdays (alternate)
Applicants must be willing to work in West Legon/Westland
Job Benefits
Performance incentive
Have opportunity to be a permanent team member (year end bonus, family bonus and many more!)
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