Training and Development Officer- AWARD at World Agroforestry Centre (ICRAF)

Duties and responsibilities

Seamlessly coordinate AWARD training activities for its fellowship programs and partner institutions in fulfilment of AWARD’s mandate by undertaking the following: 

• Timely planning, scheduling, and execution of courses as per the AWARD workplan.
• Course materials are prepared according to AWARD’s training standards.
• Training venue requirements outlined and shared with operations and other relevant units.
• Effectively communicate with participants regarding course schedules, course requirements, pre-course activities, deadlines and monitor progress.
• Administer course assessments, monitor progress and generate reports.
• Provide support during actual delivery by ensuring training tools and equipment available and in working condition and; trainers and participants’ needs are addressed.
• Maintain accurate records of training attendance, completion, training and evaluation reports.
• Attend inter-unit meetings supporting training deliveries.

Curriculum and Content development:

 Actively participate in planning and design of curriculum for in person and virtual AWARD courses by undertaking the following: -

• Ensure course content accuracy, relevance, and alignment with AWARD training standards.
• Format and edit learning materials such as pre-course activities, workbooks, handouts, and related learning aids for consistency, clarity and adherence to AWARD training standards.
• Enhance learning by sourcing for relevant interactive learning tools, and digital resources.
• Assist in evaluating the effectiveness of curriculum through learner feedback and performance data.
• Analyze course feedback and evaluations, provide feedback/reports to training partners, and to AWARD.
• Monitor emerging trends in, instructional design, and learning technology for AWARD target audience.

Trainers and Resource Persons Management:

Manage the contracts and terms of reference of AWARD Trainers and other resource persons in compliance with ICRAF and AWARD guidelines by undertaking the following: -

• Support the recruitment and onboarding of trainers and other resource persons.
• Maintain and update trainer’s database, areas of expertise e and qualifications matrix.
• Actively participate in the allocation of trainers to various training activities as per AWARD’s workplan.
• Help prepare training budgets related to trainers’ engagement, and training materials and tools.
• Assist in drafting, reviewing, and processing trainer contracts, service agreements, and TORs.
• Ensure all trainer contracts are signed and filed in the designated folders.
• Track contract timelines, expiration dates, and renewals of training service providers.
• Ensure compliance with HR, procurement, or donor-related requirements.
• Maintain records of trainer payments and provide the Finance Unit with relevant documentation to facilitate payment processing.
• Ensure that trainers receive training briefs, programs, training materials, travel and logistical support.
• Attend and provide feedback during training post sessions debrief with the trainers.

Knowledge Management:

Manage the knowledge management of the AWARD training courses content, resources, tools and Learning Community Portal by undertaking the following: -

• Ensure learning resources such as workbooks, slides, handouts, reports (training and evaluation), learning aids are filed and easily accessible.
• Gather reports, analyze participants and facilitators feedback and share with relevant units
• Assist in collecting, organizing, and categorizing training materials and reports.
• Support the development and maintenance of vibrant learning resources repositories to serve AWARD training courses
• Ensure consistency, quality, and accuracy of information stored in knowledge systems.
• Support communication units activities by sharing relevant information for dissemination to stakeholders.
• Provide support to staff in accessing or retrieving training related materials.
• Assist with analyzing learning portal usage and identifying gaps or improvement areas.

Pre-course and Post Training Follow up:

Support to develop, administer and follow up pre and post training activities to participants by undertaking the following: -

• Customize existing pre-course activities
• Communicate pre-course activities and requirements to participants
• Administer assessment tests
• Generate reports
• Disseminate the reports/feedback
• Follow up on participants post training requirements/expected outputs.

Liaison person with AWARD Stakeholders:

Maintain cordial working relationships with partner institutions, development partners and other related stakeholders to ensure seamless delivery of AWARD courses by doing the following tasks:-

• Assist in facilitating communication between training partners, participants and AWARD.
• Schedule and document meetings with stakeholders.
• Follow up on action items, requests from participants, trainers and related stakeholders.
• Maintain a contact database of key stakeholders and partners.
• Prepare formal congratulatory messages to AWARD training alumni and stakeholders for key milestones as and when necessary.
• Follow up on disputes or complaints from participants and trainers and; have them addressed by the relevant units/office

Requirements

• Master’s degree in education, adult education or training and development and/or related fields
• At least 5 years of progressive experience in capacity development, managing training programs, preferably in an international or regional organization.
• Knowledge of, and some experience with, Virtual Learning Platforms and Content Management.
• Knowledge and/or experience of managing e-learning resources.
• Demonstrated experience in curriculum design and content development