Bharti Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 18 countries across South Asia, Africa, and the Channel Islands.
Responsibilities
Conduct end-to-end data reconciliations to identify revenue leakages and ensure accurate billing.
Develop and implement fraud detection and prevention controls to minimize rev
Responsibilities
Reporting to the Human Resources Director, the incumbent’s role will include:
Drive the learning and development agenda through given resources and channels e.g. E-lear
Responsibilities
Reporting to the Human Resources Director, the incumbent’s role will include;
Develop HR outsourcing strategies including workforce planning, recruitment onboarding and
Responsibilities
Reporting to the Human Resources Director, the incumbent’s role will include:
Payroll processing and compliance to include monthly payroll processing ensuring full comp
This role requires a commercially proficient leader with a deep understanding of data center infrastructure and the ability to address Africa’s unique operational and environmental challenges
Job Purpose
The successful role holder will be responsible for Controlling, Managing and Supporting day-to-day network operations to ensure that the glass ball of customer experience does not fa
Responsibilities
Define parameters for the corporate, SME segmentation and attendant key accounts, direct and indirect sales channel management
Develop compelling initiatives to increase
Responsibilities
The role holder duties will include but not limited to:
Actively participate in the implementation of the CSM (Client Service Management) organization and the Service Account
This role will be based in Kenya but scope includes key multinational corporations, strategic accounts and GTM partners spread across Africa. The role reports directly to the Enterprise Direc
Responsibilities
Lead the planning and design of the FTTX/FWA network, this will inlcude Interface with HBB and Enterprise business teams
Optimize network coverage to fill gaps and suppo
Responsibilities
Define parameters for the corporate, SME segmentation and attendant key accounts, direct and indirect sales channel management
Develop compelling initiatives to increase
Key Responsibilities
CX Strategy and Leadership
Develop and execute Group CE strategies aligned with the company’s overarching Contact Experience Goals.
Drive initiatives that i
The Installation and Maintenance lead reports to the Head of Home Broadband. He/she will be responsible for identifying manpower to execute agreed installation plan for FWA and FTTX new installation,
The HBB Regional Sales Manager reports to the Sales Lead, HBB. He/she will be responsible for managing the execution of strategic 5G and FWA sales plans within the assigned cluster by providing
Responsibilities
Ensure seamless flow and execution of Capex tracking, deployment, site transfers, SRN activities coordinating with Supply Chain Management, Networks and Accounts Centre of Excel
Job Description
The role of HBB Business Analyst reports to the Head of Home Broadband. He/she will be responsible for analysing and enhancing 5G and FWA channel performance to ensure efficiency
Job Description
This role of HBB Customer Experience Lead will report within Customer Experience Department. He/she will be responsible for developing and leading the customer lifecycle engageme