Current Opportunities at M-KOPA Solar

Job Purpose:

• As the HR Operations Team Lead, you will oversee the day-to-day management of HR contracts and documents, while also providing leadership and guidance to the HR Operations team.
• Your focus will be on enhancing transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees in all our markets (KE, UG, GH,NG).
• You will work closely with the Senior Manager - Shared Services to drive impactful initiatives that enhance transactional efficiency in HR operations while at the same time coach and mentor the junior team.

What you will do:

• Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success.
• Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.
• Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives.
• Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance.
• Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity.
• Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness.
• Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs.
• Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing.
• Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance.

You Might be A Good Fit if:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in HR operations, with a focus on contract and document management.
• Strong leadership and team management skills, with a track record of driving performance and development.
• Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
• Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards.
• Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.

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Team Focused

• Working in a small 3 or 4 person team role focused on Dimensional Data modelling, Data Engineering, Business and Product Optimization, Cloud Platform Utilization and Data Management.
• Tools could include, SQL, Python, Power BI, Looker, Tableau, dbt, and airflow, all Cloud based.
• You will collaborate primarily with cross-functional product teams with some additional internal business units to gather requirements, understand business needs, and deliver data-driven recommendations.
• Often simplifying very complex and unstructured data into answers, testing hypotheses and delivering insights. This is a low ego creative environment where careers can thrive.

Background

• If you have a background working in FinTech B2C environments where big data is leveraged for products and projects and you are comfortable building and managing large data sets then this might be the right place for you.
• Alternatively a background in consumer based high volume environments like, Travel, eCommerce, Delivery or Mobility could be useful.

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Job Summary

• The Senior Associate -Audit will join us in our Legal, Audit, Risk, and Compliance (LARC) team and will conduct periodical audit reviews of processes, systems, and procedures.
• You will report to the Senior Internal Auditor.

Responsibilities

• You will help us implement the internal audit plan by conducting audits of processes to ensure compliance with our procedures.
• You will obtain and review documents, reports, and other relevant data to gather evidence for audits. This will involve interviewing witnesses or team members to gather audit evidence.
• You will analyze data, determine findings, and create recommendation actions.
• You will prepare detailed and accurate audit reports outlining recommendations.
• You will follow up with management on the implementation of corrective actions from the audit findings.
• You will perform any other responsibilities related to the job responsibility as may be assigned.

Requirements

• Bachelor's degree in social sciences/ Law/ Finance/Accounting or related fields from a recognized university.
• ACCA/CPA/CIA/CISA/certification or the equivalent qualification.
• Participation in investigation training courses.
• Minimum of 5 Years of experience conducting audits.
• Experience working in an audit firm is an added advantage.

Skills

• Able to be keen, attentive, and truthful.
• Excellent drafting and reporting skills, including interviewing/good skills in communication.
• Team player with good skills in interpersonal relations.
• Advanced level of Microsoft Suites, including Excel (can perform complex functions) use and analysis.
• Be able to work with people from diverse backgrounds and cultures and levels in a global organization.
• Confidential when handling sensitive information
• Knowledge of accounting systems.
• Knowledge of professional standards.

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Collaboration

• As an engineer, you will work with a cross-functional team of android, backend engineers, product managers and testers to design, develop, and maintain M-KOPA’s Customer apps, and deliver software that scales with both company and customer growth.
• Additionally, you would be working on a variety of aspects that include deep diving user journeys using data and implementing focused updates to address our customer’s needs; and collaborating with fellow Android engineers to improve application quality and raise coding standards.

Tech Stack

• Our teams work in a self-organized agile fashion where they keep track of their work in Azure DevOps, which we also use for our CI/CD, Kotlin for our Android apps and .NET for our backend. Our cloud provider is Azure, where our microservices are hosted in Azure Kubernetes Services, and we implement Android applications following clean architecture principles, unidirectional data flow and jetpack compose.

Flexibility

• Our roles are fully remote, within the following time zone (UTC -1 / UTC+3). Our engineers work remotely from locations such as UK, Europe and Africa.
• If you like taking a product-focused approach to development and driving changes using data to guide your decisions, taking ownership, coupled with a commercial experience in Android and Kotlin then this might just be the job for you.

Expertise

• Our expectation is that you have a background working for a large-scale product and you are familiar with Trunk-based development, Clean Architecture, Dependency Injection, Uni-directional data flow (MVI), Feature Toggles, Docker and Azure DevOps. Additionally, understanding the importance of testing and experience in writing clear and reliable tests as well as being aware of testing best practices is very key for the role.

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• Job Purpose

To ensure all production data is accurately and timely recorded on the company accounting system (Dynamics) and analyzed through the various tools available. The job purpose will include monitoring workflow and material movements in the production cycles to ensure continuous operations.
Key Job Functions

• Monitor material movement on the production cycle to ensure continuous operations and 100% material accountability.
• Track material shortages on the production floor and provide solutions in liaison with the materials controller.
• Physical verification of all receipts against accompanying documents and reconciling delivery data with production orders
• Responsible for managing operational data related to production volumes and materials.
• Development of operational costs to ensure data integrity.
• Ensure a systematic and accurate way of recording factory scrap.
• Responsible for managing operational data related to production volumes and materials.
• With the assistance of the production supervisors, ensure daily and monthly production data is correctly recorded and filed for future use.
• Post all production daily on the Dynamics system accurately while ensuring there are no mistakes.
• Ensure that production and process operations are run cost-effectively to minimize waste of resources.
• Assist in the month-end stock take and financial reporting process including account analysis and reconciliation.
• Raise a “red flag” on any abnormal usage of stock items.
• Share with management findings and recommendations.
• Participate in any other duties that shall be reasonably assigned by management.

Knowledge/ Skills/ Experience/ Education Required

• Diploma or Degree in Business or IT courses
• A background in accounting is preferable.
• OR at least 2 years of working experience in production, and manufacturing set-up
• Self-driven with the ability to work under minimum supervision.
• Advanced competency in MS Excel, and QuickBooks, and a good knowledge of ERP systems like Dynamics, and Navision.
• Excellent Data Analysis skills.
• Ability to plan work activities to achieve an outcome within an agreed time frame.
• Excellent interpersonal and communication skills to participate and work within a technical project team environment.
• Ability to work with attention to detail and to accurately document work activities undertaken.
• Ability to learn and adapt to a fast-paced environment.

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• As the Head of HR Operations, you will serve as the guardian of our most valuable asset: our people. From improving our core processes to fostering innovation through data-driven insights, you will be at the forefront of our mission to forge a brighter, more sustainable future for all.
• In this role, you will have the opportunity to shape, own, and implement compensation and benefits strategies aimed at attracting and retaining talent. These contributions will directly impact our ability to conscientiously deliver a culture that is impactful and built on fairness and equality. We aim for our employees to feel cared for and supported as valued colleagues at M-KOPA.
• Above all, we are in search of a leader who embodies our core values of progress, humility, and excellence. Someone who doesn't merely manage processes but inspires and empowers our team members to realize their utmost potential.
• We are looking for someone who is not afraid to think outside the box, someone who is always looking for ways to push the envelope and drive change. So, if you're ready to join us on this journey of innovation and impact, then we want to hear from you.

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Job Purpose:

• As the Junior Manager - HR Operations, you will oversee the day-to-day management of HR contracts and documents, while also providing leadership and guidance to the HR Operations team.
• Your focus will be on enhancing transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees in all our markets (KE, UG, GH,NG).
• You will work closely with the Senior Manager - Shared Services to drive impactful initiatives that enhance transactional efficiency in HR operations while at the same time coach and mentor the junior team.

What you will do:

• Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success.
• Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.
• Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives.
• Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance.
• Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity.
• Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness.
• Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs.
• Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing.
• Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance.

You Might be A Good Fit if:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in HR operations, with a focus on contract and document management.
• Strong leadership and team management skills, with a track record of driving performance and development.
• Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
• Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards.
• Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.

go to method of application »

Team Focused

• Leading a small 3 or 4 person team role focused on Dimensional Data modelling, Data Engineering, Business and Product Optimization, Cloud Platform Utilization and Data Management.
• Tools could include, SQL, Python, Power BI, Looker, Tableau, dbt, and airflow, all Cloud based.
• Your team will collaborate primarily with cross-functional product teams with some additional internal business units to gather requirements, understand business needs, and deliver data-driven recommendations.
• Often simplifying very complex and unstructured data into answers, testing hypotheses and delivering insights. This is a low ego creative environment where careers can thrive.

Background

• If you have a background working in FinTech B2C environments where big data is leveraged for products and projects and you are comfortable building and managing large data sets then this might be the right place for you.
• Alternatively a background in consumer based high volume environments like, Travel, eCommerce, Delivery or Mobility could be useful.

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You will be based in Nairobi or be able to travel there frequently and will report to Managing Director of M-KOPA Mobility.
In this role, you’ll be expected to :

• Know all things electric mobility - from battery supply chains to battery management system AI algorithms to future price curves to electric charger types to manufacturing assembly tax benefits
• Be a key leader in defining the product strategic direction of M-KOPA's electric mobility business
• Design, run, and iterate M-KOPA's electric vehicle and electric charging / swapping tests and feed that input back into product evolution
• Manage M-KOPA's electric vehicle, charging infrastructure, and supply chain partners

Your application should include;

• Evidence of Data Driven Product Development and management
• Successful collaborations with cross-functional team members
• Experience working closely with external stakeholders such as supply chain partners
• Technical experience with products involving electric vehicles and/or lithium ion batteries and/or EV battery management systems and/or finance lease software systems.

You Might Be A Good Fit If:

• Minimum of [5] years of professional experience working as a Head of Product or Sr. Product manager
• Priority will be given to those with deep technical experience with products involving electric vehicles and/or lithium ion batteries and/or EV battery management systems and/or finance lease software systems.
• Priority will be given to those with market experience in the markets M-KOPA operates in
• You are passionate about products and product management and leading product teams
• You are passionate about electric mobility and lithium-ion batteries and engaging with motorbike drivers, riders and EV companies
• You understand and appreciate the power of credit financing for underbanked populations
• You have experience building electric mobility products and services
• You thrive equally as well in the field engaging with and running customer tests as you do in the Board room reporting on key metrics and building long-term strategy
• You thrive in a fast paced, highly dynamic, work environment
• Be excited about the future of electric mobility and all the social and customer benefits it brings
• You like to have fun and being apart of a close-knit team

Key Details

• Location: Ideally Nairobi, Kenya - but other locations possible with frequent travel
• Travel: Moderate travel to/within Kenya, and other locations where supply chain partners operate (Africa, India, China, Taiwan, etc)

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• First and foremost, we are looking for someone who is excited about accelerating electric mobility in Africa. Specifically, someone that has firsthand knowledge and personal involvement working on embedded software at the intersection of the electric mobility and IoT spaces would be a great fit.

What does a typical day look like;

• Designing, developing, coding, testing and debugging C language firmware for ST microcontroller architectures.
• Executing on and iterating process for high quality and safe mobility engineering based on standards such as ISO26262.
• Assessment of remote IoT device telemetry via bespoke and off the shelf tools such as Databricks and building insights into whether field performance is as designed.
• Reviewing code and design documentation, providing constructive feedback and proposing optimisations and improvements.
• Enhancing product efficiency, stability, and scalability, building product and firmware confidence through observability and validation.

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You can join our journey too.

• As the Strategy and Operations Analyst will use M-KOPA’s internal data resources and external customer data to uncover and share insights and inform business decisions throughout the company. The Analyst combines technical skills, creativity, and business acumen to improve the understanding of our customer, the market, and company, deliver on operational data processes and increase transparency and accountability. Analytical findings and actionable recommendations are communicated clearly and concisely to the business, with follow-on support to ensure the proper measurement and evaluation.

To achieve this, you will:

• Proactively identify opportunities where analysis can drive valuable business and departmental results.
• Collect user requirements on key analytic/reporting needs for key departmental data needs.
• Query data from various internal and external databases using database languages (e.g., SQL, U-SQL)
• Clean, interpret, analyze data, and build models using various statistical techniques.
• Build models, analysis, and transformations on internal data using Excel, SQL and R Test and QA code to ensure high-quality analysis.
• Design user-friendly, clear, and impactful presentations of analytic findings.
• Improve and streamline technical and business processes.
• Work within the department and other support functions to ensure we are enabling data-driven decision making on the most important business questions.
• Participate in product, customer and sales agents’ surveys as needed.

Experience:

• 3+ years in data analytics roles, including strong experience doing analysis using excel and querying using SQL.
• Strong field research experience as a lead added advantage.
• BSc in Statistics, Mathematics, Data Mining, Computer Science, Economics, or related fields preferred but not required.
• Preferred additional skills include R, Python, DAX, and/or PowerBI or other data visualization tools (e.g., Tableau)
• Good working knowledge with MS Office packages such as MS PowerPoint, MS Word, MS Excel.
• Excellent communication skills, discussing and describing data related analysis and ability to work across functions and geographies.
• Agility – able to work in a fast-moving environment with frequent change and a sense of urgency.
• High integrity and openness combined with commitment to good governance.
• Ability to work independently as well as in larger teams.
• Experience and a high capacity in managing multiple problems and assignments at the same time and delivering high quality outputs.

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• Working as a Product Analyst within our FinTech Repayments Group offers the chance to collaborate with colleagues based in Europe and Africa solving real world problems that have a huge scale of social impact across Africa.
• Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence?
• At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

What does day-to-day look like and how do your skills compare?

• Analysis of Digital Financial Services Data – end-to-end analytics workflow that includes defining critical metrics, experimentation, analysis, and building meaningful dashboards.
• Squads - working closely with our Product Managers, Designers and the User Research teams that lead on qualitative customer research, A/B testing .
• Machine learning - collaborating closely with our Analytics and Machine Learning engineers who are responsible for data orchestration and managing our machine learning models.
• Insights - delivering insightful presentations that help shape commercial decisions in our FinTech group.
• Problem Solving - advising and researching on complex business problems that affect our repayment cycles.

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Job Purpose

• This role requires you to be well-organized and able to optimize the use of space and equipment while reducing operating costs. Leadership abilities, excellent verbal and written communication skills, and phenomenal efficiency can set you apart. The goal is to ensure our business’s facilities are problem-free and safe so that employees can work under the best conditions.

Key Job Functions

• Ensuring employees are properly accommodated in a workplace that safely supports their needs and expectations.
• Monitoring and managing the major assets and technologies within the workplace to ensure maximum return on investment.
• Ensuring the facilities are maintained by overseeing, and managing onsite contractors and providers for services including security, parking, cleaning, catering, technology
• Managing and maintaining vendor partnerships
• Setting up and improving processes that facilitate everyday operations—i.e., maintenance requests, compliance
• Coordination with other departments to ensure smooth operations i.e., procurement, finance
• Manage the upkeep of equipment and supplies to meet health and safety standards
• Coordinating with EHS department to ensure compliance
• Inspect buildings’ structures to determine the need for repairs or renovations and planning, coordinate all installations and refurbishments with contractors
• Reviewing utilities consumption and strive to minimize costs advising the businesses on measures to improve the efficiency and cost-effectiveness of the facility
• Supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds, and security
• Ensuring that basic facilities, such as water and air conditioning are well-maintained and serviced regularly.
• Control activities like parking space allocation, waste disposal, building security etc.
• Allocate office space according to needs
• Keep financial and non-financial records i.e., facilities trackers, PPM schedule trackers
• Coordinate and lead one or more teams to cover various areas of responsibility
• Use performance management techniques to monitor and demonstrate achievement of agreed

Knowledge/ Skills/ Experience/ Education Required

• 3-5 years’ experience in facilities management and maintenance or equivalent related functions.
• Bachelor’s degree in Business Management, Business Administration or equivalent professional level experience.
• Knowledge of local laws and regulations is important to ensure business compliance.
• Knowledge of general maintenance methods, operating requirements and safety precautions related to the facilities management.
• Project Management Skills

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About the job

• M-KOPA is looking to hire a Sales Executive to manage all sales activities within these territories.

Responsibilities

• Monitor and deliver set sales targets within the designated territory.
• Achieve and surpass sales targets of M-KOPA products by developing local networks.
• Uphold the brand values of M-KOPA, including ensuring the M-KOPA retail point standard and guidelines are adhered to.
• Recruit, train, coach, mentor & supervise a field-based team of Direct Sales Representatives (DSR) to meet the set targets in line with M-KOPA business goals.
• Keenly monitor and evaluate the performance of DSRs to meet the performance standards.
• Manage DSR inventory and resolve audit recommendations in line with M-KOPA audit resolution guidelines.
• Design Sales and Marketing Strategy for the team to ensure Weekly, Monthly, and Quarterly sales targets are reached.
• Monitor and analyze the performance of Marketing campaigns.
• Report writing

Requirements

• B.Sc. or a Higher National Diploma Holder in any related field
• 2 years of Sales experience in FinTech Microfinance, Insurance, Telecommunications, Mobile-Money, FMCG, or other products/services in Nigeria.
• Excellent sales and negotiation skills
• Ability to motivate and lead a team.
• Planning, Organization, and Conflict-resolution skills
• Excellent Presentation, Communication, Coaching, and People Skills
• Great at leading a wide array of people to perform.
• Ability to work calmly under pressure.
• Should have a process-oriented mindset.