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  • Posted: Jan 6, 2020
    Deadline: Not specified
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    Junzar.......Fragrances, Aromas, Scents & Smells. (Simply A Lifestyle Choice). We specialize in all scented accessories & items, as well as interior-decor pieces & artifacts.


    Read more about this company

     

    Customer Service/Shop Assistant

    YOUR OPPORTUNITY
    To bring the in-store customer experience to the next level with flawless service that dazzles . You will seek out and leverage opportunities to enhance sales and increase growth .

    How you will contribute

    • To develop and maintain good product knowledge and provide excellent customer service
    • An understanding of current products , trends and collections and ensuring that customers are informed and aware
    • To replenish stock and maintain high standards of merchandise and product presentation
    • Handling customer complaints, seeking assistance where necessary , ensuring issues are resolved to the satisfaction of the customer and the company
    • Keep up to date with customer requirements and operating procedures
    • Be aware of daily sales targets and performance against them . Use appropriate sales techniques to ensure they are met
    • To ensure that all procedures and policies are understood . To carry out work according to those standards.
    • Personal appearance and presentation must be strictly in line with company standards
    • Adheres to Security and Health and Safety regulations
    • Opening & closing the Store according the needs of the business, in line with Company security rules
    • To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Shop Assistant role

    Required Skills or Experience

    • Previous experience in a similar role
    • Experience in a customer service role with face-to-face customer contact
    • Ability to adapt to frequent change and a high pressure environment
    • Ability to initiate contact and communication
    • Motivated by being a team player with a common goal
    • Excellent communication and interpersonal skills with the ability to build and maintain relationships
    • Able to work in fast paced environments
    • A strong team player and considerate of colleagues
    • Ability to speak fluently in English and a second LOCAL language is highly preferable / advantageous

    Method of Application

    Contact: 0501324938 or send application to [email protected]

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