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  • Posted: Apr 30, 2025
    Deadline: May 3, 2025
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  • Established 12 years ago, PrideInn Hotels, Resorts & Camp stands as a prominent and rapidly growing hospitality brand that takes great pride in its Kenyan roots. With a strong presence in 5 counties across Kenya including Nairobi, Machakos, Narok, Mombasa, and Kwale, we currently operate 8 hotels and a camp, employing over 1,000 dedicated individuals. ...
    Read more about this company

     

    Executive Housekeeper

    ​​​Key Responsibilities

    • Develop and implement efficient housekeeping processes, policies, and schedules to ensure operational excellence.
    • Oversee and manage all housekeeping operations, including public areas, rooms, and laundry services.
    • Lead, mentor, and motivate a dynamic housekeeping team to deliver the highest standards of cleanliness and presentation. Conduct regular inspections to maintain quality standards and address any areas of improvement.
    • Manage the department's budget, inventory, and resources effectively, ensuring cost-efficiency without compromising quality. •Recruit, train, and appraise housekeeping staff, fostering a culture of continuous learning and development.
    • Ensure compliance with health, safety, and environmental regulations.
    • Collaborate closely with other departments to ensure seamless guest experiences.

    Qualifications & Experience

    • Proven over 5 years of experience as an Executive Housekeeper or similar leadership role in a 5-star hotel.
    • Degree or Diploma in hospitality management
    • Exceptional organizational and leadership skills, with the ability to inspire and manage a diverse team.
    • Strong attention to detail and commitment to maintaining high standards.
    • Proficient in housekeeping management systems and technology. Excellent communication and interpersonal skills.
    • Ability to work under pressure and adapt to changing priorities.

    go to method of application »

    Receptionist

    • We're looking for a professional and proactive Receptionist to be the face of our organization and support the smooth day-to-day operations at our front desk.
    • The ideal candidate should be friendly, organized, and able to manage multiple tasks while delivering excellent service to guests and internal teams.

    Responsibilities

    • Greet and check-in guests upon arrival, offering a warm and professional first impression.
    • Answer phone calls, take messages, and direct inquiries to the appropriate departments.
    • Manage reservations and bookings, ensuring that all guest needs are met.
    • Handle guest requests and concerns with professionalism and ensure prompt resolution.
    • Maintain a clean and organized reception area.
    • Assist with administrative duties as needed, including managing office supplies and coordinating with other departments.

    Qualifications

    • Previous experience in customer service role is preferred but not required.
    • Strong communication and interpersonal skills.
    • Ability to multitask and work well under pressure in a fast-paced environment.
    • Proficient in handling phone systems and basic office equipment.
    • Flexible availability to work evenings, weekends, and holidays as needed.
    • Organized, with excellent time management skills and attention to detail.

    Method of Application

    Send your CV and a cover letter to careers@prideinnparadise. com by Saturday, 3rd May 2025. Please use the subject

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