Fresh Recruitment at CDL Human Resource

• The Sales Manager – Outsourced Sales Team is responsible for leading and managing a team of outsourced sales representatives tachieve revenue targets and drive business growth. This role involves strategic planning, sales performance analysis, and optimizing Salesforce management tenhance sales effectiveness. The Sales Manager will oversee recruitment, training, and performance monitoring of the sales team, ensuring alignment with client objectives and business goals.

Key Responsibilities:

Sales Strategy & Planning:

• Develop and implement effective sales strategies tachieve revenue targets and increase market share.
• Identify sales opportunities and market trends tdrive business growth.
• Align sales strategies with client expectations and organizational objectives.

Team Management & Leadership:

• Lead, train, and supervise a team of outsourced sales representatives tmaintain a high-performance sales culture.
• Set clear performance targets and ensure timely achievement of sales goals.
• Develop incentive plans tmotivate the team and drive target attainment.

Salesforce Management & Data Analysis:

• Manage and optimize Salesforce CRM for accurate lead tracking, data analysis, and performance reporting.
• Utilize Salesforce data tprovide actionable insights and drive data-driven decision-making.
• Conduct regular data analysis tidentify areas for process improvement and sales growth.

Client Relationship Management:

• Serve as the main point of contact for clients, ensuring client satisfaction and alignment with sales objectives.
• Address client concerns and resolve escalations promptly tmaintain strong business relationships.

Reporting & Performance Analysis:

• Monitor sales performance metrics and generate regular reports for senior management.
• Provide insights on team performance, sales forecasts, and market trends.
• Present sales reports tclients and internal stakeholders, highlighting key achievements and areas for improvement.

Requirements

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• 7-10 years of sales experience, with a minimum of 3 years in a managerial role overseeing sales teams.
• Proven experience in a Sales Outsourcing environment, managing external sales teams and aligning client expectations.
• Demonstrated expertise in Salesforce management, including data analysis, reporting, and CRM optimization.
• Strong analytical and strategic thinking skills with a focus on data-driven sales strategies.
• Excellent leadership, negotiation, and communication skills.
• Proficiency in MS Office Suite and CRM software (preferably Salesforce).

go to method of application »

Job Summary

The Territory Trainer is responsible for executing frontline training programs in their assigned territory, ensuring the consistent development of sales capabilities and customer engagement excellence across both the Sales & Distribution and High Value Business teams.

Under the functional direction of the Manager, Sales Training & Channel Management, and administrative oversight of the Territory Manager, the Territory Trainer ensures training plans are effectively rolled out, participation is tracked, and performance is monitored to support field team effectiveness and commercial outcomes.

Key Responsibilities

Training Delivery Execution

• Conduct face-to-face and on-the-ground training sessions for Field Sales Agents, Retail Shop Teams, and High Value Business Representatives.
• Implement training modules provided by the Sales Training Manager and tailor them to territory-specific needs.
• Monitor participation and knowledge retention through regular quizzes, role plays, and post-training evaluations.
• Support onboarding programs for new hires and facilitate refresher training.
• Act as the boots-on-the-ground execution arm for all national sales capability building initiatives.

Performance Support Coaching

• Provide regular coaching and reinforcement in-market to address skill gaps and behavioral development.
• Work closely with Territory Managers to align training with performance issues and territory goals.
• Collect and report insights from the field to improve training content and delivery methods.

Collaboration Communication

• Serve as a link between the Territory Manager and Sales Training Manager, ensuring feedback flows both ways.
• Support execution of territory performance reviews by contributing training-related insights.
• Coordinate with team leads in Sales & Distribution and High Value to align training to commercial priorities.

Requirements

• Bachelor’s degree in Human Resources, Education, Business, or a related field.
• 1-3 Years of experience.