Jobs at Watu Credit Limited

Job Purpose:

• The focus of this role will be to work closely with business leaders, managers, and employees to align HR practices with business objectives, provide strategic HR guidance, and support overall organizational effectiveness.

Key Responsibilities:
Strategic HR Planning:

• Collaborate with business leaders to understand their objectives, challenges, and talent needs.
• Play a critical role in aligning HR strategies, programs, and initiatives with the overall business strategy to support organizational goals.
• Analyzing workforce trends, identifying skill gaps, and developing HR plans that enable the organization to attract, develop, and retail the right talent.

Employee Relations:

• Act as a point of contact for managers and employees, providing guidance and support on employee relations matters.
• Handle employee grievances, investigations, and disciplinary actions while ensuring compliance with employment laws and company policies.
• Promote positive employee relations by fostering a culture of open communication and addressing employee concerns.

Talent Management:

• Collaborate with business leaders to identify talent needs and develop effective talent management strategies.
• Participate in workforce planning, succession planning, and talent development initiatives.
• Lead and provide guidance regarding recruitment and selection strategies, performance management processes, career development opportunities and employee engagement initiatives to maximize the potential of the organization’s workforce.

Change Management:

• Assist in developing change management plans, communication strategies, and training programs to support employees.
• Provide guidance on change implementation, minimize resistance, and ensure smooth transitions for employees and the business.

HR Policies and Compliance:

• Ensure that HR policies, practices and programs comply with relevant employment laws and regulations.
• Stay updated on labor laws, industry standards, and best practices to advise managers and employees on compliance related matters.
• Assist in development and implementation of HR policies and procedures that promote fairness, equity and legal compliance.
• Ensure all HR operational tasks throughout the employee life cycle are executed in line with our policies.
• Improve response time on requests raised, enhance service levels, and look at creative ways in managing and optimizing admin operations.

Data Analysis and Reporting:

• Track and analyze HR data and metrics to identify trends, patterns, and insights that inform HR strategies and decision making.
• Prepare HR reports, dashboards, and presentations to communicate key HR metrics to business leaders.
• Use data to assess the effectiveness of HR programs, identify areas for improvement, and support evidence-based decision making.

Business Partnership and Collaboration:

• Build strong relationships with business leaders, managers, and employees.
• Actively engage with stakeholders, participate in business meetings, collaborate on projects to understand business needs, influence decision making, and provide strategic HR guidance.
• Serve as a trusted advisor, leveraging HR expertise to support and align HR initiatives with organizational goals.

What we are looking for:

• A minimum of a bachelor’s degree in HR, Administration, Management, or any other relevant field.
• A minimum of 2 years’ work experience
• Higher Diploma in Human Resource Management
• Basic HRMIS management/use experience
• Proficient in MS Office
• Member of the Institute of Human Resource Management
• Ability to coordinate and prioritize conflicting assignments.
• High sense of professionalism and confidentiality
• You are passionate about our mission to empower entrepreneurs.

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Job Purpose:

• The focus of this role is manage and maintain positive relationships between the business and its employees. It is responsible for overseeing various aspects of employee relations, labour relations and ensuring compliance with relevant employment laws and regulations.

What you will do:
Employee Relations:

• Develop and implement strategies to foster positive relationships between employees and the business.
• Provide guidance and support to managers and employees on employee related matters, including conflict resolution, performance management, and employee engagement.

Policy Development:

• Collaborate with HR and legal teams to develop and update policies and procedures related to employee and industrial relations.
• Ensure policies align with applicable laws, regulations and business objectives.
• Proactively assess and analyze the potential impact of new developments in ER and in collaboration with management, develop and recommend appropriate responses.

Compliance:

• Stay informed about relevant employment laws, regulations and labour contracts.
• Ensure compliance with legal requirements, including fair employment practices, equal opportunity, and labour standards.
• Address any issues, suits or complaints related to non-compliance.
• Provide guidance on employment related matters including workplace policies, benefits and performance management.

Grievance and dispute resolution:

• Handle employee grievances, complaints and disciplinary matters in a fair and objective manner.
• Conduct investigations, facilitate dispute resolution processes and recommend appropriate actions to resolve conflicts.
• Act as a resource and advocate for employees, ensuring their rights are protected, and their concerns are addressed.
• Advise senior management in complex employee relations matters and on the appropriate approach to effectively minimizing legal risk.

Occupational Health & Safety

• Comply, maintain, review, and recommend OHS policies and processes.
• Communicate and guide employees on relevant OHS policies and procedures.
• Ensure compliance with the Occupational Health and Safety act.

Change Management:

• Develop and implement effective communication strategies to keep employees informed about organizational changes, policies and labour related matters.
• Develop and deliver training programs for managers and employees on employee and industrial relations topics, including conflict resolution, company policies, employment laws, procedures etc
• Promote a culture of awareness and compliance in partnership with various stakeholders i.e departmental heads, HRBPs, Managers and Senior Management.

Business Partnership and Collaboration:

• Build strong relationships with business leaders, managers, and employees.
• Actively engage with stakeholders, participate in business meetings, collaborate on projects to understand business needs, influence decision making, and provide strategic HR guidance.
• Serve as a trusted advisor, leveraging HR expertise to support and align HR initiatives with organizational goals.

What we are looking for:

• Bachelor’s degree in law
• Diploma from Kenya School of Law
• At least 7 years of experience in employee and industrial relations
• Advocate of the High Court of Kenya with not less than three (3) years post-admission experience
• Sound knowledge of the principles and practices of employee labor relations.
• Good understanding and application of employment law and regulations.
• Demonstrable experience executing programs that positively impact employee relations.
• Ability to coordinate and prioritize conflicting assignments
• High sense of professionalism and confidentiality