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  • Posted: Nov 21, 2019
    Deadline: Nov 30, 2019
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    Aqua Safari Resort offers top luxury holiday getaway resort in Ghana Offering an outdoor pool and spa centre


    Read more about this company

     

    Front Office Executive

    Aqua Safari Resort invites applications from suitably qualified and competent professionals to fill the vacant position of Front Office Executive.

    Responsibilities

    • Perform all check-in and check out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accomodate guests needs
    • Confirm group reservations and arrange personalised services for VIP customers and event attendees, like wedding guests etc
    • Upsell additional facilities and services, when appropriate
    • Main updated records of bookings and payments

    Qualification Required & Experience

    • An HND / Degree in Hospitality Management or related field
    • Minimum of 1 year work experience preferably in the hospitality industry
    • Ability to speak French or Spanish will be a great advantage
    • Excellent interpersonal and communications skills
    • Excellent customer service attitude
    • Excellent computer literacy

    go to method of application »

    Laundry Manager

    Aqua Safari Resort invites applications from suitably qualified and competent professionals to fill the vacant position of Laundry Manager.

    Responsibilities

    • Develop and putting into operation, systems and technical advancement in the field of laundry operations
    • Formulating washing formula for stained loads
    • Maintenance and upkeep of all laundry equipment
    • Co-ordinating with the Engineering Department on routine maintenance of equipment
    • Develop new methods of increasing laundry efficiency
    • Overall controlling and supervision of the department
    • Ensure proper distribution of linen to guest rooms and food and beverage department areas

    Qualification Required & Experience

    Candidate must therefore have:

    • An HND/Degree in Hospitality Management or related field
    • Between 2 to 3 years work experience preferably in the hospitality industry

    Competencies

    • Excellent communication and organisation skills
    • Strong interpersonal and problem-solving abilities
    • Ability to work cohesively with all levels of management
    • Computer literacy skills

    Method of Application

    Kindly submit, application letter, curriculum vitae, copies of relevant certificates with names and addresses of at least two (2) referees to:[email protected]
    Or mail to:
    HR Department
    Aqua Safari Resort
    P.O.Box AF 32
    Ada Foah (Big Ada)


    Fur further enquiries, please call:
    0243-200281 / 0540-110193

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