Job Openings at RecTrain Services

About the job

Our multinational client who provides hospitality services requires an experienced Food and Beverage Supervisor to join their team. Reporting to the Assistant Outlet Manager you primarily serve food and beverages to guests in the assigned outlet, and provide a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with the company’s values in order to encourage sales and maximize guest satisfaction.

Responsibilities;

• Monitor operating supplies, and equipment and reduce spoilage and wastage.
• Ensure that the place of work and surrounding area is kept clean and organized at all times.
• Ensure rules and regulations are adhered to including the company’s policy on fire, safety, and hygiene regulations.
• Ensure flawless service to the highest standards and as required by the department and the hotel.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Act as manager on duty, when scheduled, to address customer service, vendor, or maintenance issues.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities.
• Incorporate Loss Prevention and safety messages into daily operations.
• Any other duties and tasks assigned and required at the outlet.

Requirements

• Must have an HND in Hospitality Management or related field.
• Must have a minimum of two (2) years of working experience in Hospitality Food Service Management/Supervisory in a similar industry (such as restaurant, hotel, or catering).
• Exceptional organizational and planning skills with devout attention to detail and accuracy
• Excellent interpersonal, problem-solving, and conflict-resolution skills.
• Proficient level in computer skills (Excel/PowerPoint/Word).
• Ability to operate POS systems and related machines.

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About the job

Our multinational client who provides hospitality services requires an experienced Restaurant/Outlet Manager to join their team. Reporting to the Food & Beverage Manager you primarily provide a courteous, professional, and efficient service in accordance with the outlet, hotel, and company standards, driving sales and maximizing profit.

Responsibilities;

• Act as manager on duty, when scheduled, to address customer service, vendor, or maintenance issues.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities.
• Incorporate Loss Prevention and safety messages into daily operations.
• Ensure rules and regulations are adhered to including the company’s policy on fire, safety, and hygiene regulations.
• Maintained a high quality of products and services in the outlet.
• Support and implement new Talent Development initiatives.
• Support career development by training and assigning multi-tasking.
• Conduct yearly performance appraisals for all employees of the outlet and provide feedback on their job performance.

Requirements

• Must have an HND in Hospitality Management or related field.
• Must have a minimum of three (3) years of working experience in Hospitality Food Service Management/Supervisory in the same industry (such as restaurant, hotel, or catering).
• Exceptional organizational and planning skills with devout attention to detail and accuracy
• Excellent interpersonal, problem-solving, and conflict-resolution skills.
• Proficient level in computer skills (Excel/PowerPoint/Word).