Job Opportunities at CDL Human Resource

• Our client is seeking a dynamic and results-driven Field Hardware Sales Executive to promote and sell their plumbing and irrigation products to hardware shops across Kenya. Based in Nairobi, the ideal candidate will travel extensively to develop new business and maintain strong customer relationships in both urban and rural areas.

Key Responsibilities:

• Visit hardware shops nationwide to market and sell plumbing and irrigation products
• Build and maintain relationships with clients to ensure repeat business
• Gather market intelligence and report on customer feedback and competitor activity
• Achieve monthly sales targets and expand market reach

Requirements:

• Diploma in Sales, Marketing, or related field
• 2–3 years of sales experience in the hardware industry
• Willingness to travel and spend a few nights each month outside Nairobi
• Proven track record in field sales and excellent customer service skills

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Role Purpose:

• To develop and maintain excellent relations with new and existing Corporate customers resulting in increased levels of customer retention and growth of revenues.

Responsibilities:

• Achieve the Corporate sales targets as set by management and execute sales growth action plans in the markets
• Identify new operations, and share with Key Account Manager for closure where necessary
• Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
• Address and resolve escalated issues from customers and forecast and maintain sales plan with customers for the assigned area
• Determine required solution for the customer with a focus on cross-and up selling of products and services
• Contribute positively to cost savings target of the business
• Build and maintain relationships with key customers and facilitate the continuous growth of the customer base for the business
• Ensure accuracy of the first bill as signed and full adherence of the signed contract
• Continuously ensure alignment with marketing, branding and communications procedures
• Compile and execute action plans to grow the customer and partner footprint for the assigned area. Forecast and monitor sales for the relevant market segments for appointed clientele
• Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for appointed area
• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
• Support sales administration team with required information for sales order management.  Support the finance team in Money Collection and issue resolution
• Conduct analysis of customer, partners and sales metrics, costs and categories to help make informed business decisions

Requirements

Academic background & Professional Knowledge:

• Bachelor’s degree with sales background or other sales related qualifications
• 3-5years in Sales and Marketing, IT Sales management, Business administration and management and or Relationship Management