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  • Posted: Oct 14, 2019
    Deadline: Not specified
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  • Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumias mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.


    Read more about this company

    Inbound Lead (Network)

    We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

    Main responsibilities: 

    • Review the process of inbounding at hub.
    • Ensure proper handover of packages.
    • Strict adherence to service level agreements
    • Manage a team
    • Collect and store useful data within our system
    • Ensure follow up through emails, phone calls or any required means 

    Required Skills & Qualifications:

    • A good degree in any of the Social Sciences
    • Proficient in MS Office and Excel 
    • Ability to analyze large data sets to make decisions 
    • Strong communication and inter-personal skills 
    • Well organized 
    • Very independent with a strong ability to go further than the expectations 
    • Capacity to challenge and improve processes  

    We offer:

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth given the challenges that we propose you to take 

    go to method of application »

    Social Media Associate

    We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

    Main responsibilities: 

    • Perform benchmarking of Jumia Ghana with relevant competitors and other Jumia countries
    • Make checks on all our SoMe on a daily basis to ensure customer queries are attended to in real-time
    • Work with the social media manager to create content weekly to ensure posts generate the right level of engagement
    • Collaborate with the graphics team to ensure quality visuals for your content
    • Be ahead of the curve for all the viral trends
    • Trending products, challenges, reposts, videos, etc.….
    • Share best practices across countries
    • Coordinate with CS interacting with our followers and customers on a daily basis
    • Implement influencer plans as designed by the social media manager and ensuring operational efficiency of influencer management activities
    • Monitor the impact of their posts on some performance indicators; Engagement levels on their posts, # orders, et

    Required Skills & Qualifications:

    • Passion for social media scene and trends
    • 2-3 Years work experience in a related field
    • Fast learning abilities and analytical skills
    • Well organized and ability to simultaneously handle multiple projects
    • Excellent communication skills in English, and willingness to be immersed in a very international and entrepreneurial environment

    We offer:

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth given the challenges that we propose you to take 

    go to method of application »

    Outbound Lead (Network)

    We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

    Main responsibilities: 

    • Review the process of dispatching at hub.
    • Ensure proper handover of packages to last mile hubs.
    • Strict adherence to service level agreements
    • Manage a team
    • Collect and store useful data within our system
    • Ensure follow up through emails, phone calls or any required means 

    Required Skills & Qualifications:

    • A good degree in any of the Social Sciences
    • Proficient in MS Office and Excel 
    • Ability to analyze large data sets to make decisions 
    • Strong communication and inter-personal skills 
    • Well organized 
    • Very independent with a strong ability to go further than the expectations 
    • Capacity to challenge and improve processes  

    We offer:

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth given the challenges that we propose you to take 

    go to method of application »

    Key Account Manager (Advertising)

    We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

    Main Responsibilities:

    •  Proactively lead client relationships by leveraging Jumia traffic and platform capabilities to drive the client’s business and marketing objectives
    • Act as a trusted advisor to the Key Account to proactively drive adoption, upsell and retention
    • Collaborate with Key Accounts brands and their partners to develop clear business objectives, high impact digital marketing programs and measurement of those programs
    • Manage projects across cross-functional teams and with the client to ensure successful delivery of those programs
    • Present findings and results to Key Accounts client executives
    • Act as a knowledgeable industry leader in online marketing, analytics, and targeting
    • Improve and share project management processes, standards, templates and best practices both internally and with client teams

    Required Skills & Qualifications :

    • Interest in delivering and supporting Jumia in a client-facing role
    • Ability to excel in team environments
    • Strong interpersonal and presentation skills
    • Undergraduate or graduate degree in a technical or business field
    • Passionate about advertising, marketing, data, analytics and technology
    • Degree preferably in Marketing, Business or Engineering
    • 3+ yrs with Media or Agency experience
    • Interest in client-side positions and digital marketing initiatives

    We offer:

    • A unique experience in an entrepreneurial, yet structured environment
    • The opportunity to become part of a highly professional and dynamic team working around the world
    • An unparalleled personal and professional growth given the challenges that we propose you to take 

     

    go to method of application »

    Commercial Events Manager

    We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

    Main Duties & Responsibilities:

    • Establishing a 12 months rolling commercial event planning for tier 2 events (one per month, built with commercial team)
    • Proposing a couple of concepts for each event: value proposition, visual identity, claim, onsite user flow, deals logic, animations, levers to success. You are responsible for delivering a world-class customer experience.
    • Working closely with local marketing, commercial & design stakeholders as well as the central commercial event management team to lock the concepts 4 months ahead
    • Doing heavy international e-commerce event benchmarking and year-long competitor intelligence (offline and online) for upcoming and past commercial events
    • Launch the PMO 3 months ahead. Proceed with early steps such a partnerships & T1 sellers’ negotiations
    • Once campaign is over, you gather learnings & performance data from all stakeholders and enrich the 18 months T2 calendar accordingly. Aim is to improve our T2 events thanks to our learnings.
    • Establish event's milestones to ensure event is ready for go live date. Establish a contingency plan to prepare for the worst
    • Push for deadlines' respect - all tasks are interdependent: one deadline is missed, and several tasks are delayed.
    • Gather & structure information to facilitate the work between all stakeholders. Raise a flag when you spot inconsistencies
    • Make the necessary local adaptations so event resonates with customer
    • Communicate, communicate, communicate! You are the event’s voice.

    Required Skills & Qualifications:

    • Merchandiser, curious for competition best practice (offline and online), savvy of branding/event novelties,
    • Experience in project management ideally
    • Organized: timely, extremely rigorous, detail oriented
    • Good communicator, emotional intelligence
    • Ability to work under pressure with tight deadlines, being agile
    • Data oriented, analytical
    • Ability to work autonomously as well as in teams
    • Creativity is a plus

    We Offer :

    • A unique experience in an entrepreneurial, yet structured environment;
    • The opportunity to become part of a highly professional and dynamic team working around the world;
    • An unparalleled personal and professional growth given the challenges that we propose you to take.

    Method of Application

  • MYJOBMAGGHANA.COM
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