Job Opportunities at Jumia

We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main responsibilities: 

• Review the process of inbounding at hub.
• Ensure proper handover of packages.
• Strict adherence to service level agreements
• Manage a team
• Collect and store useful data within our system
• Ensure follow up through emails, phone calls or any required means 

Required Skills & Qualifications:

• A good degree in any of the Social Sciences
• Proficient in MS Office and Excel 
• Ability to analyze large data sets to make decisions 
• Strong communication and inter-personal skills 
• Well organized 
• Very independent with a strong ability to go further than the expectations 
• Capacity to challenge and improve processes  

We offer:

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth given the challenges that we propose you to take 

go to method of application »

We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main responsibilities: 

• Perform benchmarking of Jumia Ghana with relevant competitors and other Jumia countries
• Make checks on all our SoMe on a daily basis to ensure customer queries are attended to in real-time
• Work with the social media manager to create content weekly to ensure posts generate the right level of engagement
• Collaborate with the graphics team to ensure quality visuals for your content
• Be ahead of the curve for all the viral trends
• Trending products, challenges, reposts, videos, etc.….
• Share best practices across countries
• Coordinate with CS interacting with our followers and customers on a daily basis
• Implement influencer plans as designed by the social media manager and ensuring operational efficiency of influencer management activities
• Monitor the impact of their posts on some performance indicators; Engagement levels on their posts, # orders, et

Required Skills & Qualifications:

• Passion for social media scene and trends
• 2-3 Years work experience in a related field
• Fast learning abilities and analytical skills
• Well organized and ability to simultaneously handle multiple projects
• Excellent communication skills in English, and willingness to be immersed in a very international and entrepreneurial environment

We offer:

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth given the challenges that we propose you to take 

go to method of application »

We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main responsibilities: 

• Review the process of dispatching at hub.
• Ensure proper handover of packages to last mile hubs.
• Strict adherence to service level agreements
• Manage a team
• Collect and store useful data within our system
• Ensure follow up through emails, phone calls or any required means 

Required Skills & Qualifications:

• A good degree in any of the Social Sciences
• Proficient in MS Office and Excel 
• Ability to analyze large data sets to make decisions 
• Strong communication and inter-personal skills 
• Well organized 
• Very independent with a strong ability to go further than the expectations 
• Capacity to challenge and improve processes  

We offer:

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth given the challenges that we propose you to take 

go to method of application »

We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main Responsibilities:

•  Proactively lead client relationships by leveraging Jumia traffic and platform capabilities to drive the client’s business and marketing objectives
• Act as a trusted advisor to the Key Account to proactively drive adoption, upsell and retention
• Collaborate with Key Accounts brands and their partners to develop clear business objectives, high impact digital marketing programs and measurement of those programs
• Manage projects across cross-functional teams and with the client to ensure successful delivery of those programs
• Present findings and results to Key Accounts client executives
• Act as a knowledgeable industry leader in online marketing, analytics, and targeting
• Improve and share project management processes, standards, templates and best practices both internally and with client teams

Required Skills & Qualifications :

• Interest in delivering and supporting Jumia in a client-facing role
• Ability to excel in team environments
• Strong interpersonal and presentation skills
• Undergraduate or graduate degree in a technical or business field
• Passionate about advertising, marketing, data, analytics and technology
• Degree preferably in Marketing, Business or Engineering
• 3+ yrs with Media or Agency experience
• Interest in client-side positions and digital marketing initiatives

We offer:

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth given the challenges that we propose you to take 

go to method of application »

We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main Duties & Responsibilities:

• Establishing a 12 months rolling commercial event planning for tier 2 events (one per month, built with commercial team)
• Proposing a couple of concepts for each event: value proposition, visual identity, claim, onsite user flow, deals logic, animations, levers to success. You are responsible for delivering a world-class customer experience.
• Working closely with local marketing, commercial & design stakeholders as well as the central commercial event management team to lock the concepts 4 months ahead
• Doing heavy international e-commerce event benchmarking and year-long competitor intelligence (offline and online) for upcoming and past commercial events
• Launch the PMO 3 months ahead. Proceed with early steps such a partnerships & T1 sellers’ negotiations
• Once campaign is over, you gather learnings & performance data from all stakeholders and enrich the 18 months T2 calendar accordingly. Aim is to improve our T2 events thanks to our learnings.
• Establish event's milestones to ensure event is ready for go live date. Establish a contingency plan to prepare for the worst
• Push for deadlines' respect - all tasks are interdependent: one deadline is missed, and several tasks are delayed.
• Gather & structure information to facilitate the work between all stakeholders. Raise a flag when you spot inconsistencies
• Make the necessary local adaptations so event resonates with customer
• Communicate, communicate, communicate! You are the event’s voice.

Required Skills & Qualifications:

• Merchandiser, curious for competition best practice (offline and online), savvy of branding/event novelties,
• Experience in project management ideally
• Organized: timely, extremely rigorous, detail oriented
• Good communicator, emotional intelligence
• Ability to work under pressure with tight deadlines, being agile
• Data oriented, analytical
• Ability to work autonomously as well as in teams
• Creativity is a plus

We Offer :

• A unique experience in an entrepreneurial, yet structured environment;
• The opportunity to become part of a highly professional and dynamic team working around the world;
• An unparalleled personal and professional growth given the challenges that we propose you to take.