Kempinski Hotel Gold Coast City - Accra is the only five-star luxury hotel offering state of the art meeting facilities and services in the city. Conveniently located in the downtown area and in close proximity to the State House, the Accra International Conference Center and the National Theatre.
The overall scope of a Hotel Training is to ensure that the hotel is using the "off-line" as well as "on-line" learning tools provided by Kempinski to ensure as a company we are developing and growing talent within the orgainisation thus securing the hotels ability to deliver exceptional guest service and drive the profitability of the hotel for the owner.
The Training Manager is responsible successfully on-board, skill and develop the hotel team through well designed and operationally viable blended learning solutions and ensure that every corporate training initiative has been successfully implemented and each hotel employee is to developed in both skills and competencies to deliver a consistent beautiful performance that creates a signature differentiation for our brand in the luxury hotel segment, and further positioning Kempinski as the employer of choice.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
To Fill This Position The Candidate Must Have
Computer Literacy Adapted To The Field Of Training
To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
To take 100% responsibility for managing a successful Resense Spa via leading the spa team effectively to deliver and exceed the guests’ expectations and maximise profitability in accordance with Resense’s spa vision, core values & all related brand standards, procedures & policies. This includes reporting effectively to the relevant Resense Operations Manager and executing Resense directives and liaising positively with the Hotel General Manager and the Hotel Team.
Desired Skills And Qualifications
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