Jobs at Results for Development (R4D)

Job Description

R4D seeks a highly motivated and dynamic Program Coordinator based in Accra, Ghana to support the USAID Health Systems Strengthening Accelerator (HSS Accelerator) program in Ghana.

Please note, this position is grant-funded through 2023.  Ghanaian nationals are encouraged to apply. This position includes a Ghanaian benefits package and does not include international relocation or expatriate benefits.

Program summary: 

The HSS Accelerator is a global, USAID Cooperative Agreement to strengthen institutions and processes, and build local expertise, to ensure that health systems can tackle future challenges and weather shocks with less reliance on external support. The HSS Accelerator is applying a potentially paradigm-changing approach to support countries on their journey to self-reliance. And, to ultimately ensure that health systems work for the people and communities who need them.

The HSS Accelerator is led by Results for Development (R4D) with support from Health Strategy and Delivery Foundation (HSDF, headquartered in Nigeria), and ICF. Additional global, regional, and local partners will be selected in partnership with USAID/OHS and USAID Missions based on demand.

Activities in Ghana 

Over the next four years, the HSS Accelerator will work with Ghanaian health stakeholders on activities to support the development of a self-reliant health system to advance Ghana’s vision for achieving universal health coverage (UHC). In June 2019, the HSS Accelerator embarked on a scoping exercise to explore opportunities for collaboration and is currently working with Ghanaian health stakeholders to define a scope of work that will be implemented starting in September 2019. The HSS Accelerator is looking to expand its team in Accra to help support the implementation of this activity in Ghana.

Opportunity:

The Program Coordinator will provide administrative and program management support to the Accra-based HSS Accelerator team.

Program Coordinators are expected to be self-motivated, able to work independently within a multi-functional team, and have a high degree of flexibility to be responsive to the needs of colleagues and other project stakeholders. Ideal candidates should have strong written and oral communication skills, pay close attention to detail, have a strong commitment to excellence and the ability to work efficiently in a fast-paced, multicultural environment. They should also have the interest and ability to learn quickly, with an eye toward developing strong competencies in health financing and health systems strengthening.

This position is based in Accra, Ghana and will report to the Country Engagement Manager in Accra. 

Responsibilities:

• The Program Coordinator will be expected to provide a broad range of coordination, administrative and program management support to the HSS Accelerator activity in Ghana, and possibly other Ghana-based projects at R4D. Responsibilities include, but are not limited to: 
• Support the development and maintenance of positive relationships with stakeholders, including through seamless coordination internal and external meetings.
• Provide logistics and documentation support for convening of stakeholder meetings, workshops and other events, and represent R4D and the HSS Accelerator with professionalism at events. 
• Contribute to the development of high-quality work products, including presentations, briefing materials, meeting summaries, and communication materials (e.g. success stories, newsletters) 
• Support routine business processes, such as procurement, contracting, and payments.
• Ensure adequate and organized record keeping and develop user-friendly templates and efficient processes for regular project reporting. 
• Support the monitoring of progress on the workplan and the activity budget.
• Over time, make increasing contributions to technical activities, such as conducting desk research on technical and policy issues related to health systems and financing.

Required Skills or Experience

• Successful candidates are likely to have the following qualifications: 
• Minimum of a bachelor’s degree and at least 3 years of relevant work experience (e.g., research institution, NGO, consulting firm, government agency, etc.)
• Creative problem solver with strong critical thinking skills.
• Familiarity with routine administrative and project management functions.
• Ability to work both independently and as part of a collaborative team.
• Ability to coordinate and synthesize inputs and requests from multiple stakeholders. 
• Excellent oral and verbal communication skills, including demonstrated ability to write clear and concise emails, meeting summaries, and project reports.
• High level of organization, attention to detail, professionalism, and reliability.
• Ability to prioritize and manage work in a fast-paced environment and within tight deadlines. 
• Enthusiasm, good judgement, and humor.
• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word

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Job Description

R4D seeks a highly motivated and dynamic Country Engagement Manager based in Accra, Ghana to play a key leadership role on the  USAID Health Systems Strengthening Accelerator (HSS Accelerator) program in Ghana.

Please note, this position is grant-funded through 2023.  Ghanaian nationals are encouraged to apply. This position includes a Ghanaian benefits package and does not include international relocation or expatriate benefits.

Program summary:

The HSS Accelerator is a global, USAID Cooperative Agreement to strengthen institutions and processes, and build local expertise, to ensure that health systems can tackle future challenges and weather shocks with less reliance on external support. The HSS Accelerator is applying a potentially paradigm-changing approach to support countries on their journey to self-reliance. And, to ultimately ensure that health systems work for the people and communities who need them.

The HSS Accelerator is led by Results for Development (R4D) with support from the Health Strategy and Delivery Foundation (HSDF, headquartered in Nigeria), and ICF. Additional global, regional, and local partners will be selected in partnership with USAID/OHS and USAID Missions based on demand.

Activities in Ghana

Over the next four years, the HSS Accelerator will work with Ghanaian health stakeholders on activities to support the development of a self-reliant health system to advance Ghana’s vision for achieving universal health coverage (UHC). In June 2019, the HSS Accelerator embarked on a scoping exercise to explore opportunities for collaboration and is currently working with Ghanaian health stakeholders to define a scope of work that will be implemented starting in September 2019. The HSS Accelerator is looking to expand its team in Accra to help support the implementation of this activity in Ghana.

Opportunity:

The Country Engagement Manager will play a key program management and technical role on the HSS Accelerator activities in Ghana. The Country Engagement Manager will serve as the day-to-day lead of the HSS Accelerator’s activities in Ghana and will be responsible for ensuring that both Accra- and US-based HSS Accelerator staff work collaboratively with Ghanaian health stakeholders to implement activities. As part of this work, the Country Engagement Manager is also expected to engage effectively with a multitude of stakeholders and play a key role in shaping the strategic direction of this work.

A successful candidate will have strong program management skills and a technical background in health systems strengthening (and familiarity with health financing as well). S/he should also be highly motivated, a creative problem solver; have strong analytical, communication, process facilitation, and collaboration skills; and have a commitment to excellence and producing results.

This position is based in Accra, Ghana and will report to the Senior Program Director in Accra.

Responsibilities:

• Provide strategic and technical leadership to the HSS Accelerator activity in Ghana, including leading the management and implementation of the work plan.
• Oversee all program management aspects of the HSS Accelerator activity in Ghana, including management of HSS Accelerator staff and consultants based in Ghana, finances, procurements and reports for USAID partners.
• Serve as a key liaison between the HSS Accelerator activity in Ghana and the USAID/Ghana mission and participate in regular meetings with them.
• Cultivate and manage relationships with key partners, including the USAID/Ghana mission and stakeholders from the government (e.g., Ministry of Health, Ghana Health Service, National Health Insurance Authority, Health Facilities and Regulatory Agency, etc.), private sector, faith-based organizations, civil society, academic institutions, and other development partners.
• Act as a mentor to members of the HSS Accelerator Ghana team and provide feedback on key deliverables, funder reports, etc.
• Link lessons from the HSS Accelerator activity in Ghana to the overall implementation of the HSS Accelerator and more broadly to R4D.
• Participate in R4D annual staff retreats and strategic initiatives.

Required Skills or Experience

• 10+ years of relevant professional experience on issues related to health systems strengthening and familiarity with health financing issues in Ghana.
• MD and/or master’s degree or PhD in a relevant field (public health, health economics, public or social policy, public administration, business, management or similar). 
• Proven leadership in conceptualizing, planning and implementing projects or programs. Experience managing USAID or other donor-funded grants is highly desired.
• Demonstrated track record in building partnerships with government health agencies and other key health stakeholders.
• Experience providing process facilitation support on issues related to health systems strengthening – i.e., supporting a country-led process that has broad stakeholder buy-in, develops the capacity of country partners, and leads to contextually appropriate and technically valid solutions. 
• High level of organization, attention to detail, professionalism, and reliability. Ability to prioritize and manage work in a fast-paced environment and be responsive to country partners and funders.
• Highly collaborative and accessible leadership style, with experience managing teams. Enthusiasm about working in an open environment with multicultural peers and staff.
• Excellent written and verbal communication skills, including demonstrated ability to: effectively facilitate high-level meetings; prepare clear and concise emails, presentations and reports.
• Strong analytical and problem-solving skills.
• High level of Microsoft Office proficiency, including Excel, PowerPoint and Word.